Restaurant/Outlet Manager at So Fresh Neighbourhood Market

So Fresh Neighbourhood Market is Nigeria's number one premium healthy food brand, that provides fresh, good, clean nutrition and promote a healthy lifestyle. At So Fresh, we believe food should be fresh and close to nature as possible, hence we create fresh, tasty, yum, organic, nutritious and healthy food choices.

We are recruiting to fill the position of:

Job Title: Restaurant/Outlet Manager

Location: Abuja

Job Summary/Purpose

• To provide visible leadership to the team members by overseeing the operations and management on a daily basis with the aim to maximize profit while minimizing cost.

Duties/Responsibilities
Planning:

• Organises and oversees the day to day operations and efficient  the functioning of all units within the outlet
• Conducts weekly operations meeting within a reasonable and  convenient time for all staff.
• Liaises with suppliers, distributors, vendors and other service  providers to the store.Administrative and other duties:
• Ensure strict compliance with service protocols
• Ensures strict compliance to dress code, good hygiene standards  and quality protocol and general outlook among staff.
• Generate and sends daily, weekly and monthly reports (sales,  stock, audit, and required reports)
• Facilitate minor repairs involving the generators, air-  conditioning, refrigeration units, and other equipment.
• Reports major repairs and maintenance work to the Facility
• Manager & follow up to ensure the job is done.

Managerial:

• Ensures daily store opening/closing times and procedures are  strictly followed.
• Delegate tasks; following up on work results
• Maintains store staff job results by coaching, counselling an disciplining employee
• Ensure orderliness, routine cleaning and good hygienic  condition
• Responsible for job sequencing, delegation, workplace  scheduling, coaching and mentoring of employees

Customer Service:

• Ensures an organised, beautiful, and comfortable shopping  environment for customers to have an enjoyable shopping experience.
• Be available to promptly attend to customers in the outlet
• Promptly attends to customer enquiries and complaints
• Protect employees and customers by providing a safe and clean environment
• Identifies current and future customer’s requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Constantly interfacing with the HD unit for product availability & timely delivery.

Sales:

• Closes out cashiers
• Reconciles sales
• Remit daily sales to the bank
• Manages prudently the outlet petty cash expenditure

Person Specification
Key Skill Sets:

• Must be customer focus
• Must be professional in relating to people
• Must possess influencing and persuasion skills
• Must possess knowledge of policy & procedure
• Must possess good time management skills
• Must possess good computer skills
• Must possess the ability to track budget expenses

Experience/Qualification:

• Must possess a minimum of Bachelor's Degree in any food-related and or hospitality field, with 1-2 years experience in a managerial function.
• Relevant professional certification would stand as an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: [email protected] using the "Job Title" as the subject of the mail.

Note

• This position is only open for interested candidates who live in Abuja OR have a place of their own to stay in Abuja.
• The company will neither provide nor be responsible for the accommodation for any successful candidate. To earn a call up for interview, the address on your CV must indivate that you are in Abuja.