Brand Store Manager at Contec Global Group - Nationwide

Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

We recruiting to fill the position below:

Job Title: Brand Store Manager

Location: Nationwide

Job Description

• Directs the profit, sales, and costs of a retail store while maintaining an environment focused on the customer.
• Trains new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.

Job Duties

• Oversees and manages store staff, including recognizing new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
• Oversees assistant management positions and communicates store goals clearly with them
• Develops sales plans of action together with assistant store managers
• Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
• Assesses team member performance and delivers performance reviews
• Makes changes to team member status and job duties
• Recruits, hires, and trains new store staff
• Keeps costs minimal while remaining accountable to profits
• Creates a customer-service focused environment where the best possible customer experience is top priority
• Ensures that employee training and work habits center on customer service
• Reports sales, visual presentations, team member development, and store performance figures to regional director
• Creates employee schedules and manages hourly employee time recording and payroll
• Ensures that visual marketing and merchandising of store meets established brand standards
• Ensure store promoters’ (if any) Performance and managing them properly
• Ensure Maintenance and Security of All Brand Stores in Lagos
• Ensure Good Merchandizing / presentation / aesthetics of all Brand stores in Lagos
• Ensure Business Development opportunities for each Store
• Ensure to have Operators Products (Business/SIM/data etc) sold in Stores with their promoters
• Liaise / coordinate with Mall managers / owners – maintain good relation
• Coordinate with store renovation vendors and renovation of new store / scouting and finding new vendors
• After Sales Service - Ensure that all stores work as Afrione Collection point for service

Skills and Qualifications

• Previous Management Experience,
• Degree Preferred,
• Team Building,
• Customer Service
• Fantastic Customer-Service Skills
• Previous Employee Training Experience,
• Sales Experience,
• Goal-Oriented,
• Visual Merchandising Skills,
• People Management,
• Strong Communication Skills,
• Self-Motivated,
• Friendly,
• Enthusiastic,
• Ability to Work in a Rapidly Changing and Stressful Environment,
• Hiring and Staffing Experience,
• Computer Skills,
• Previous Retail Experience Desirable.

Application Closing Date
20th June, 2019.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the "Job Title" as the subject of the mail.