Health Care Administration Assistant (HCAA) at the African Development Bank Group (AfDB)

African Development Bank Group (AfDB) - Established in 1964, the African Development Bank is the premier pan-African development institution, promoting economic growth and social progress across the continent. There are 80 member states, including 54 in Africa (Regional Member Countries).  The Bank’s development agenda is delivering the financial and technical support for transformative projects that will significantly reduce poverty through inclusive and sustainable economic growth.

We are recruiting to fill the position below:

Job Title: Health Care Administration Assistant (HCAA)

Reference: ADB/19/040
Location: Côte d’Ivoire
Position N°: 50000554
Grade: GS8

The Complex

• The Vice-Presidency for Human Resources and Corporate Services Complex ensures the delivery of efficient, people-centered, client-oriented, corporate services to ensure overall institutional effectiveness in all aspects of the Bank’s corporate services.
• The complex leads efforts to ensure the competitiveness of the Bank as the employer of choice and is responsible for providing leadership in the formulation and implementation of the Bank’s strategies on people, IT, general services & institutional procurements, language services, business continuity and health & safety strategies.

The Hiring Department/Division

• The overall objective of the Medical and Occupational Health Services unit is to make the Bank an employer of choice by providing staff members with the most conducive and healthy working environment. Its mission is to drive the transformation of the Medical and Occupational Health Services offered by the Bank and enhancing health promotion, prevention strategies and comprehensive interventions in an effort to protect, preserve and promote the health and well-being of all Staff members – healthy lifestyles for all.
• Specifically, the Unit seeks to ensure proper application of the Bank’s policies, instructions and procedures on matters of staff members’ health and well-being; formulate health and welfare policies which are consistent with the best practices in healthcare in the workplace; and ensure the administration and provision of quality medical care to the Bank’s staff and their dependents; facilitate a health working environment for staff through the observance of the best practices in health and well-being.

The Unit consists of four (4) focal areas:

• The Medical Center (MC) Introduced in 1964 with the inception of the AfDB, the Medical Centre offers consultation and advice, referrals, pre-employment medicals, annual check-ups, community care and health education programs. Specifically, the Center manages primary health care and first interventions in medical emergencies and evacuations, and retort in front of epidemics. The Center manages the decentralization of health services at the regional level and fosters strategic partnerships with sister Institutions. The Center also provides integrated clinical services, including Therapeutic Education, Computerization of the patients’ medical record audits of the clinical services (performances), Evaluation and extension of the health networks Periodic Medical Balance sheets (assessments).
• The Staff Medical Benefits Plan, introduced in 2003, is one of the Bank Group’s most valuable benefits, providing worldwide comprehensive medical coverage to eligible staff, elected officers, retirees and their eligible dependents. The Plan also helps staff and retirees to meet the financial impact of obtaining quality health coverage for themselves and their eligible dependents. Specifically, the Plan seeks to (i) provide access to quality and timely health services for the Bank staff members and their dependents; (ii) carry out integrated healthcare management programs such as health promotion and disease prevention; (iii) establish and consolidate the information flow between the Plan and its beneficiaries, to ensure there is full awareness of entitlements, procedures, caps, ceilings, complaints procedures, authorizations for special payment arrangements; (iv) develop major communication campaign strategy to promote ownership of the Plan and encourage members to exercise discipline in incurring medical expenses.
• Occupational Health and Safety – This relates to the overall improvement of working conditions, and the well-being of employees in order to contribute positively to the Bank’s productivity. The primary purpose of the Bank’s OHS framework is to ensure that the Bank provides staff with the highest standards for a conducive, safe and healthy working environment. This includes the inspection and regular monitoring of the buildings and equipment (ergonomic chairs, keyboards, computer screens, noise and light hazards, etc. The safety and well-being of all staff in the workplace must be guaranteed/convenient while inculcating in staff members that it is their responsibility to maintain a safe working environment.
• Welfare services – In line with the Bank’s new vision of changing the way we do business, the Unit is revamping the Welfare services and activities to listen, inform advise and work with staff members in order to (i) work closely with the Bank Recourse Mechanism Units, the Staff Council and other groups and the Board Members and Senior Management; (ii) provide solution and assist staff members through coaching and counseling services; (iii) manage the resolution of conflicts, working through and with others to affect mutually acceptable solutions, by using highly developed interpersonal skills; (iv) promote work-life balance to maintain a healthy body and mind such as sports, social program and activities within and outside the Bank; (v) promote the family-friendly policies that include remote working and flexible working hours, maternity and paternity leaves, sick leave management, etc.

The Position

• This position is crucial now that the Bank has doubled its clientele in the past four (4) years thus; the staffing capacity of the Medical Centre (MC) needs to be improved in order to cope with this increased demand of its services. A March 2015 consultative MC assessment advised that the increasing size of the Bank and the resulting responsibilities for the MC, warranted a new role of a Health Care Administrator (HCA) to assist with the management of operations at the MC.
• The successful candidate would work under the direction of the Chief Medical Officer (CMO) in order to strengthen the MC health administration and logistical management. This would free the CMO from increasing administrative tasks, which allow the CMO to focus on strategic leadership, programming and clinical work.

Duties and responsibilities
Under the supervision of the Chief Medical Officer, the incumbent will perform the following duties:

• Assist the CMO in the general and health administration of the MC;
• Act as the direct supervisor of all non-medical staff reporting to the CMO;
• Supervise the work of administrative and support staff of the various sections under his/her control and ensure timely submission of required outputs (receptionist; filing/archiving, medical secretary, hygienists, ambulance drivers, etc.);
• Supervise the annual procurement of all medical and non-medical supplies/drugs. Ensure timely budgeting, timely delivery, inventory management, timely disposal (before expiry, either through exchanges with providers or donation according to the Bank rules) in order to avoid wastage of resources, procurement, and payment of suppliers & consultants;
• Ensure proper functioning of  the medical database, and support the data analyst to compile daily, monthly and annual statistics, analysis and dissemination;
• Thoroughly check notes, drafts, memoranda, proposals, etc. and ensure that they are procedurally and factually correct;
• Assist the CMO in preparing budget proposals, monitoring execution and follow up in SAP for reporting purposes;
• Ensure that infrastructure and equipment maintenance needs are reported to CHGS or any other relevant Bank departments;
• Ensure that medical supplies, stationeries and other printed items are made available to all users;
• Assist the CMO in all matters related to the recruitment of staff and the order of medical equipment for the MC;
• Implement the recommendations of the Audit Report.
• By delegation of the CMO, he/she would represent the MC on the Bank fora and meetings;
• Carry out other duties and responsibilities as assigned by the CMO, from time to time.

Selection Criteria
Including desirable skills, knowledge and experience:

• A university degree in Medical or Health related discipline with management, social sciences, business administration, public health and/or services; hospital or health management and/or administration.
•  Post graduate studies in health/ medical care administration, public health or health economics;
• A minimum of six (6) years or more in management and/or administration of health care.
• Confidentiality, courtesy and high degree of discretion and sound judgement are essential.
• Ability to work harmoniously with members of team, adapt to diverse cultural and professional backgrounds and maintain highest standards of personal conduct. Experience in a multinational institution.
• Strive for excellence and seeks to remain competent and current with relevant literature.
• Excellent written and verbal communication skills in English and/or French with a working knowledge of the other language.
• Competence in the use of standard Microsoft software (e.g. Word, Excel, Access, PowerPoint).
• Preferably competent in the use of SAP software solutions or similar.

Application Closing Date
28th April, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: This position does not attract international terms and conditions (the post holder will be considered as a local staff and will not have international terms and conditions of employment