Michael Stevens Consulting - We are a long established and well respected multi-disciplinary management and financial consulting firm with offices in several locations across Nigeria.
In other to meet our growth objectives, we are looking for a self-managed and very experienced professional to fill the position below:
Job Title: Key Account Executive
Location: Abuja
Reports to: Key Account Manager
Job Purpose
To ensure continued profitability and volume growth of the products as a result of an effective, well-coordinated Brand Management activities.
Detailed Accountabilities
Sales Planning:
Provide leadership to the Area as a frontline Manager
Take full responsibility for Sales, Stock Control and achieving distribution targets within assigned budgets (ROI)
Prepare a sales plan and targets (daily, weekly and monthly) by route and by brand Distribution:
Sell in Product:
Coverage of defined key account universe
Frequency of coverage
Mode of coverage
Daily coverage targets and daily sales effectiveness targets
Product delivery: Prompt or Delayed (based on sales)
Delivery metrics
Responsible for managing the stock level by brand, by outlet according to the minimum and maximum agreed levels, at all times, in order to minimize OOS
Coordinate stock dispatches as per requirements in the assigned outlet
Prepare the monthly brand wise targets by customer with KAM and monitor performance vs plan.
Maintain an updated list of customers details
Price Monitoring:
Ensure that price list issued by the Company is strictly followed in the market for all products.
Competitive brand tracking with respect to Key Account prices on a monthly basis
Price communication - clearly and boldly done
Receivables:
Ensure credit customers pay up their debts with nil case of over aged debt.
Work with the credit controller to ensure credit limit are in line with customer performance.
MIS & Reporting on Performance:
Target vs. Achievement
Monthly Competitive activity reporting with respect to gondolas, sampling & new launches.
Regular interaction with outlet managers to confirm any process gaps and to take necessary action to plug the gaps.
Continuous engagement with KAM on Sales, Marketing activities in the Area and provide feedback to the Business head.
Responsible for verifying the accuracy of the MIS report.
Critical Success Factors
Achievement of volume, value and share targets
Ensuring effective distribution of product – availability, visibility and market price management.
Regular (weekly and monthly) performance feedback. Follow up on actions with the KAM and Activation coordinator ensuring corrective action is taken.
Key Interfaces
Team members within PBL/GOL Activation Coordinator, Channel heads - Key Accounts & Horeca.
Head Process and Systems
Credit Controller & Accounts Team
Sales Analyst , store keepers and logistics
Internal Auditors
Position Specifications
The candidate is a graduate with Marketing or Business Degree.
He/she has to be able to demonstrate proven experience within a fast paced and consumer focused environment.
He will also display strong commercial acumen and a genuine desire and passion for results.
Technical:
Strong understanding of customer and market intricacies and requirements
Able to establish and maintain good customer service with internal and external customers
Able to learn sales processes and systems.
Analytical and quantitative skill set
Strong presentation skills
Outstanding Written and Verbal Communication Skills
Able to use initiative
Managerial:
Able to lead by example
Able to set clear direction and communicate change
Able to resolve conflicts and effectively solve problems
Able to effectively coordinate cross functionally and with external parties in the area
Able to implement & execute sales strategies and programs (and/or new Company policies)
Behavioral:
Well-developed interpersonal skills and professional demeanor
Efficient team building skills
Ability to interact with any level within the organization
Ability to self-motivate and multi-task and work independently or within a team