Key Account Manager (Abuja) at Michael Stevens Consulting

Posted on Wed 13th Feb, 2019 - hotnigerianjobs.com --- (0 comments)

Michael Stevens Consulting - We are a long established consulting firm with presence in several states in Nigeria. We are looking for experienced professionals to fill the position below to meet our growth objectives:

Job Title: Key Account Manager

Location: Abuja

Summary

The Key Account Manager is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.

Duties

Manage Key Account Executives
Develop and maintain strategic long-term trusting relationships with high volume clients operating in a closed market/stores such as ShopRite, Spar, Jumia etc to accomplish organic growth and long-term company objectives
Research key customer wants and needs
Suggest solutions that answer clients needs and wants
Ensure the ordered products are delivered in a timely manner
Serve as contact point for key customers and internal teams
Resolve customers' complaints in an effective and respectful way
Gather, report and communicate customers' feedback on service, technology and product delivery
Research and source new potential clients
Measure, track and analyze key account metrics
Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
Serve as the link of communication between key customers and internal teams
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements

Must have HND/B.Sc in Social Science course or related field
Must have sales and marketing experience up to 3-4 years.
Previous experience in Account Management or Territory Sales and display an attitude that is key to success.
Strong account management and relationship building skills.
Experience of managing major national accounts at head office level.
Application Closing DateHighly self-motivated.

Skills Required:

Communication Skills
Ms Office
Analytical Skills
Interpersonal Skills
People Skills

Application Closing Date
27th February, 2019.

How to Apply
Interested and qualified candidates should send their CV to: [email protected]

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