Operations Manager at Smart Partners Consulting

Posted on Tue 30th Oct, 2018 - hotnigerianjobs.com --- (0 comments)

Smart Partners Consulting - Our client, a Cleaning Services Firm, is recruiting qualified candidates to fill the position below:

Job Title: Operations Manager

Location: Lagos

Job Summary

The ideal candidate should have profound knowledgeable of cleaning techniques, industry standards and industry best practices.
He will be Responsible for the start-up process of a new company and day to day operations

Job Description

Fully accountable for all daily operations with the primary focus on exceeding expectations for service quality
Ensured day to day operations and targets are being achieved
Clearly defined commercial risks and consideration of pricing strategy
Manage contracts and projects as well as developing key initiatives to support growth
Negotiate contracts for all clients and suppliers
Estimation for the new tenders. Following the sales team
Manage inventory of supplies, materials, pesticides and equipments
Manage purchase requirements
Brand development, marketing strategic planning
Conduct assessments and propose improvements to methods, systems and procedures in areas such as operations, records management and communications;
Implement Key Performance indicators against all service provided to clients
Developed and implement Operational Procedure Manuals
Develop, set and maintain productivity and quality standards
Conduct Monthly Performance meetings with Staffs
Supervision of daily scheduling of staff members according to clients appointments, as well as drivers routing for pick-ups and drops.
Maintaining cleanliness and personal hygiene of all workers
Mentoring the teams to ensure the achievement of KPIs
Developed and implemented schedules
Ensure Customer excellence and delivery of quality service
Manage Customer and Vendor relations
Attend clients meetings and resolve complaints.
Periodical site visits to ensure quality are as per company standards.
Establish and maintain relations with clients, suppliers

Qualifications

Minimum of %years working experience in job role and firm.
B.Sc. / HND qualification.

Application Closing Date
14th November, 2018.

Method of Application
Interested and qualified candidates should send their CV in MS word to: [email protected]

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