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Operations Manager at Smart Partners Consulting

Posted on Tue 30th Oct, 2018 - hotnigerianjobs.com --- (0 comments)


Smart Partners Consulting - Our client, a Cleaning Services Firm, is recruiting qualified candidates to fill the position below:

Job Title: Operations Manager

Location:
Lagos

Job Summary
  • The ideal candidate should have profound knowledgeable of cleaning techniques, industry standards and industry best practices.
  • He will be Responsible for the start-up process of a new company and day to day operations
Job Description
  • Fully accountable for all daily operations with the primary focus on exceeding expectations for service quality
  • Ensured day to day operations and targets are being achieved
  • Clearly defined commercial risks and consideration of pricing strategy
  • Manage contracts and projects as well as developing key initiatives to support growth
  • Negotiate contracts for all clients and suppliers
  • Estimation for the new tenders. Following the sales team
  • Manage inventory of supplies, materials, pesticides and equipments
  • Manage purchase requirements
  • Brand development, marketing strategic planning
  • Conduct assessments and propose improvements to methods, systems and procedures in areas such as operations, records management and communications;
  • Implement Key Performance indicators against all service provided to clients
  • Developed and implement Operational Procedure Manuals
  • Develop, set and maintain productivity and quality standards
  • Conduct Monthly Performance meetings with Staffs
  • Supervision of daily scheduling of staff members according to clients appointments, as well as drivers routing for pick-ups and drops.
  • Maintaining cleanliness and personal hygiene of all workers
  • Mentoring the teams to ensure the achievement of KPIs
  • Developed and implemented schedules
  • Ensure Customer excellence and delivery of quality service
  • Manage Customer and Vendor relations
  • Attend clients meetings and resolve complaints.
  • Periodical site visits to ensure quality are as per company standards.
  • Establish and maintain relations with clients, suppliers
Qualifications
  • Minimum of %years working experience in job role and firm.
  • B.Sc. / HND qualification.
Application Closing Date
14th November, 2018.

Method of Application
Interested and qualified candidates should send their CV in MS word to: [email protected]

  

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