e-Commerce Co-ordinator/Customer Service Executive at Tech Semantics Limited

Posted on Wed 17th Oct, 2018 - hotnigerianjobs.com --- (0 comments)

Tech Semantics Limited - Our client, a Real Estate company located in V.I., Lagos State, is looking for suitably qualified candidates to fill the position below:

Job Title: e-Commerce Co-ordinator/Customer Service Executive

Location: Lagos

Job Description

The ideal candidate will act as first point of contact on behalf of the company especially for over-the-phone clients.
The candidate will act as a liason, provide products and services information and resolve any emerging challenges that customers and prospects present.
Manages inbound, outbound calls and e-mails in a timely manner...
Manages and identifies customers' needs, clarifies information, maintains a professional work environment and administrative support.
Keeps records of all conversations in a database comprehensibly.

Qualification and Requirements

B.Sc or HND in a higher institution.
Previous experience or training in Customer Service Role.for at least 1 year.
Strong phone and verbal communication skills along with active listening skills.
Multi-tasking and soft skills with the ability to work with minimal supervision.
Customer-centric and familiarity with CRM Systems and practices.
Background knowledge in Real Estate will be an added advantage.

Application Closing Date
21st October, 2018.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected]

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