Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Macden Communications Limited Job Recruitment (4 Positions)

Save the Children Nigeria Internship & Exp. Job Recruitment (5 Positions)

J-Six Group Job Recruitment (7 Positions)

Hotel Capitol Job Recruitment (13 Positions)

Goal2results Job Recruitment (3 Positions)

International College Academic and Non-academic Job Recruitment (4 Positions)

Citibank Nigeria Limited (CNL) Job Recruitment

Oando Plc Job Recruitment

Pivotage Consulting Job Recruitment (3 Positions)

Deloitte Human Capital Consulting Job Recruitment (30 Positions)

Resource Intermediaries Limited (RIL) Job Recruitment (12 Positions)

National Institute of Credit Administration (NICA) Job Recruitment (6 Positions)

HRLeverage Africa Consulting Limited Job Recruitment (7 Positions)

Royal Heritage International School (RHIS) Job Recruitment (17 Positions)

Filmmakers Mart Job Recruitment (13 Positions)

Multipro Consumer Products Limited Job Recruitment (6 Positions)

FlexEdge Limited Job Recruitment (4 Positions)

Atelier Boutique Hotel Job Recruitment (3 Positions)

Stand With A Girl (SWAG) Initiative Job Recruitment (3 Positions)

Leatherback Job Recruitment (8 Positions)

Carrillion Construction Job Recruitment (3 Postions)

Swift Consulting Limited Recruitment (7 Positions)

Optimus Bank Limited Job Recruitment (3 Positions)

Estrada International Staffing Solutions Job Recruitment (23 Positions)

International Energy Services Limited (IESL) Job Recruitment (4 Positions)

Tati Consults Job Recruitment (4 Positions)

Associates Consulting Limited Job Recruitment (21 Positions)

Payzeep Technologies Job Recruitment (3 Positions)

Raedial Holdings Limited Job Recruitment (3 Positions)

AS Energy Services Internship and Exp. Job Recruitment (3 Positions)

African Foundries Limited (AFL) Job Recruitment (3 Positions)

Alpha Partners Training Job Recruitment (4 Positions)

Bupower Limited Job Recruitment (3 Positions)

HR-EX Consulting Job Recruitment (13 Positions)

C & I Leasing Plc Job Recruitment (3 Positions)

Memfys Hospital Job Recruitment (4 Positions)

Career and Consult Job Recruitment (3 Positions)

Kimberly Ryan Limited Job Recruitment (17 Positions)

Research Triangle Institute (RTI) International Job Recruitment (3 Positions)

Buybeta Investment Limited Job Recruitment (3 Positions)

Ochel and Tehora Foods Limited Job Recruitment (6 Positions)

First Rivers Hospital Limited Job Recruitment (4 Positions)

Perfetti Van Melle Nigeria Limited Job Recruitment (3 Positions)

21Search Limited Job Recruitment (9 Positions)

Alfred and Victoria Associates Job Recruitment (5 Positions)

UN Women Nigeria Job Recruitment (3 Positions)

The CVM Career Company Job Recruitment (3 Positions)

Interswitch Group Job Recruitment (4 Positions)

Ascentech Services Limited Graduate & Exp. Job Recruitment (20 Positions)

Scruples Resource Limited (SRL) Job Recruitment (14 Positions)


Senior Administrator at Old Mutual Nigeria

Posted on Fri 28th Sep, 2018 - hotnigerianjobs.com --- (0 comments)


Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients' circumstances.

We are recruiting to fill the position below:

Job Title: Senior Administrator

REF: 1126/NIGE/EU/Senior Administrator/Nigeria/280918
Location: Nigeria
Contract: Permanent
Available: ASAP
Category: Insurance
Offer: Market Related

Introduction
  • Individually accountable to provide immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. A Senior Administrator is fully multi-skilled across products and processes, and has extensive relevant experience.
Description
  • Ensure daily operational Customer Service efficiency/delivery.
  • Responsible for the daily work flow and volumes within the turnaround time
  • Maintains and enhances service/work standards to delivers quality work within a given process
  • Often consulted for system enhancements and testing.
  • Resolves technical and complex problems, especially in support of administrative queries/issues.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards and adheres to service and quality standards.
  • Provides an Indirect service to customers and intermediates.
  • Responds to immediate requirements within procedure.
  • Uses standard administrative techniques to coordinate own work.
  • Product and process knowledge in different areas may differ but basic skills remain the same.
  • May act as mentor to less experienced Administrators.
  • Fully multi-skilled across products and processes.
  • Has extensive, relevant experience.
  • Often acts as a resource for less experienced staff.
Key Result Areas
Personal Effectiveness:
  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.
Coaching:
  • May act as mentor to less experienced administrators.
Documentation Processing:
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate administrative requirements within procedure.
  • Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators.
  • Delivers on daily production standards.
  • Uses standard administrative techniques to coordinate own work.
Quality Assurance:
  • Performs quality checks on own work.
  • Adheres to service and quality standards.
  • Delivers, maintains and enhances work standards and quality within the given process.
  • Ensures daily processing complies with all appropriate product and legislative rules and requirements.
  • Maintains and update procedural documentation.
  • Ensures quality of Service delivery to customers conforms to agreed service level standards.
  • Ensure customers are well informed about issues affecting their cover.
Relationship Building:
  • Establishes and maintains relationships with internal and external stakeholders.
  • Builds and manages internal/external relationships.
  • Manage internal/external Customer Complaints.
Minimum Requirements
Qualifications and Experience:
  • A First degree or its equivalent in relevant field
  • Experience in a technical operations department (3 years plus)
  • Excellent communication skills (verbal and written)
  • Very good interpersonal skills
  • Good people management skills
  • Good knowledge of MS packages (Word, Excel etc.)
  • Extensive product and process knowledge.
Application Closing Date
12th October, 2018.

Method of Application

Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *