An FMCG Company, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Facility Manager
Location: Nationwide
Job Description
Responsible for the effective functioning of the facility; to provide an efficient and safe working environment for occupants and their activities by using best business practices to manage resources, services and processes
Main Functions
Act as Company ‘First eye of contact’ to residents for any complaints or enquiries.
Manage the services/facilities to ensure an efficient use of the services offered such as power supply, standby generator, cleaning of common parts, security, sewage system, water treatment plant, etc. and ensuring the functionality of the facilities within the estates.
Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras and use of security staff members.
Prepare annual service charge and power budget estimate for the estate.
Collection of service charge deposits to ensure efficient and effective service delivery.
Monitoring of agreed budget to ensure compliance and prevention/minimization of cost overruns.
Supervise the technicians, cleaners, security and other vendors for effective service delivery. Monitor the general running of facilities in the estate and report any complex condition to the head of operations.
Track building upkeep as well as anticipated long- and short-term improvements and maintenance.
Conduct and document regular facilities inspections as specified under the daily checklist
Prepare quarterly reports and individual account reports for facility owners.
Attending residents’ association meetings.
Prepare quantitative and graphical power load, PHCN and generator running hours’ reports for all estates to monitor power efficiency.
Prepare/circulate statement of accounts and service charge apportionment on a monthly basis.
Performance management, development and training of staff.
Check completed work by contractors and issuing job completion forms for contractors, vendors and technicians.
Supervise monthly reading of residents’ prepaid meters.
Keep residents informed of any development in the estate via letter e.g. party, renovation etc.
Ensure all residents, tenants and visitors to the estates comply with the rules and regulations applicable to the estate as published from time to time.
Ensure compliance with health and safety standards and industry codes.
Requirements, Education and Experience
Bachelor's degree in Facilities Management, Facilities Engineering or related qualification such as project management, social and business management or construction management
Minimum of 3 years customer service experience
Working knowledge of : Principles and practices of facilities’ management, Principles and practices of business administration, Financial principles and practices, Human resource management principles and practices, Electrical and mechanical systems, Procurement and contracts, Sound knowledge of health, safety and environmental regulations, Experience in construction, maintenance and all facets of facility operation, Supervisory experience.
Competencies/ Skills:
Communication skills
Planning and organizational skills
Problem analysis skills
Sound decision-making ability
Customer service orientation
Adaptability
Interpersonal, relationship-building and networking skills;
Procurement and negotiation skills
Multitasking Skills
Time management skills;
Project management skills;
Research skills
Business writing and Documentation skills;
Ability to lead a team and motivate others;
IT skills;
A practical, flexible and innovative approach to work.