GE Healthcare provides transformational medical technologies and services to meet the demand for increased access, enhanced quality and more affordable healthcare around the world. GE works on things that matter - great people and technologies taking on tough challenges. From medical imaging, software & IT, patient monitoring and diagnostics to drug discovery, biopharmaceutical manufacturing technologies and performance improvement solutions, GE Healthcare helps medical professionals deliver great healthcare to their patients. Learn More About Careers at GE Learn More About GE Healthcare
We are recruiting to fill the position below:
Job Title: Account Manager
Location: Abuja
Job Function: Sales
Business Segment: Healthcare Sustainable Solutions
Role Summary
Develop & implement One GE Healthcare sales strategy by maintaining commercial relationships/alliances with Accounts at zone level, e.g. hospitals, hospital groups, government bodies or Group Purchasing Organizations
Responsible for maintaining a detailed understanding of assigned accounts’ business and keeping GE Healthcare Zone, Region & Product management informed and appropriately involved
Essential Responsibilities
Expected to lead & close multimodality and single product deals in their assigned accounts
Financial Performance:
Achieve sales and orders volumes at the target prices in assigned accounts/territory
Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts in conjunction with Product Sales Specialist/product Specialists
Account Management:
Maintain relationships, develop a business strategy, and maximize business opportunities for all GE Healthcare businesses, products & services within allocated accounts/territory (or within defined care area/department scope)
Represent OneGEHC in the account or care area/department and acts as a primary customer point of contact in the allocated accounts/territory
Provide on-going feedback to management, product teams, services and marketing
Maintain Go-to-Market plans in conjunction with Zone cross functional and multi-product teams to achieve targets and grow GE’s share of customer investments in capital, diagnostics and operational expenditures
Maintain a high level of customer satisfaction through consistent high quality interactions with customer management
Build long term strategic alliance with portfolio of accounts to continue to add value, and promote Service offerings to identify and escalate commercial service needs to drive customer NPS
Opportunity Management:
Prospecting for new customers and business opportunities in addition to growing and maintaining the existing customer portfolio
Prioritize new leads to create a balanced sales funnel for future sales
Lead and leverage Product Sales Specialists, Product Specialists, Care Area or Category Leaders, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation
Coordinate One GE Healthcare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations
Lead & coordinate multi-P&L proposals, preparing sales quotations, planning customer meetings and demonstrating equipment capabilities across diagnostic product portfolio with relevant Product Sales Specialists, Product Specialist and other sales support staff
Ensure order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
Lead successful negotiation and closure of multi P&L opportunities, interfacing with all key buyer influencers
Assist Product Sales Specialists in negotiation and deal closure of single product deals as required
Promote point of sale service contracts and financing solutions and drive margin through selling value and achieving price targets
GE Product & Market Awareness:
Develop a solid knowledge of GE product and service portfolio and competitors’ products
Develop and maintain expertise of market and technology trends in order to understand customer issues and challenges as well as educating customer on their unmet clinical and business needs
Develop and maintain deep understanding of CxO level business and clinical needs and how GE provide solutions/offerings to meet these needs differently from the competition
Compliance:
Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
Adhere to all applicable GE and GE Healthcare compliance policies, codes and training requirements
Identify and report any quality or compliance concerns and take immediate corrective action as required
Qualifications/Requirements
Education to Bachelor's Degree level or the equivalent of four years of sales experience or work experience
Additional 2 years of strategic sales experience
Additional 2 years’ experience in healthcare
Proven key account management and project planning skills
Strong customer focus and desire to continuously improve expertise
Strong competitive drive
Well developed listening, influencing, interpersonal and networking skills to drive collaborative culture at all levels
High level presentation skills; able to present ideas to customers in a way that produces understanding and impact
A valid NYSC dirscharge or exemption certificate will be required (Please indicate clearly on your resume)
Must have valid authorization to work full-time without any restriction in Nigeria.