Client Service/ Account Manager at Pivotage Consulting

Pivotage Consulting - Our client, a fast growing Advertising/Marketing Communications Company in Lagos is looking to recruit a qualified candidate to join its team of vibrant and highly creative individuals, to fill the position below:

Job Title: Client Service/ Account Manager

ID: PIV/0718/CAM
Location: Lagos, Nigeria
Employment type: Full Type
Career: Mid-Level Expert
Industry: Marketing Communications

Job Description
Your responsibilities will include the following:

• Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
• Interfacing with clients to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes.
• Engaging clients with world-class client-facing skills and proven ability to engage and drive commercial outcome.
• Developing open and effective channels of communication with clients.
• Coordinating internal projects and determining the best utilization of resources to increase customer satisfaction.
• Encouraging revenue growth by inspiring clients to purchase additional services.
• Becoming the reliable point of contact for each customer that is required to establish a strong business relationship.
• Liaising with the clients’ internal communications team to ensure product/brand integrity
• Ensuring that the client's needs, requirements and expectations are met in line with the agency’s contractual obligations.

Requirements
A suitable candidate must:

• Possess a Bachelor's Degree in Business Administration, Marketing or a related field.
• Possess a postgraduate degree in a related field will be an added advantage.
• Have 3 - 5 years' post-NYSC experience.
• Not be more than 30 years old.
• Be able to carry out research.
• Have an understanding of how to analyse data.
• Have strong business acumen and program management skills.
• Have a proven record of working with clients to lead the delivery of digital products/services from ideation through to commercialization.
• Demonstrate thought leadership in digital commerce, using data driven insights and user experience to solve problems in unconventional manners.
• Have good communication (verbal or written) and presentation skills.
• Experience in an Advertising/Marketing agency will be an added advantage

Remuneration
In line with industry standards.

Application Closing Date
1st August, 2018.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected] Using the role (Client Service/Account Manager) as the subject of your application. 

Note: Please ensure CV's are in MS Word format ONLY.