Network Operations & Maintenance (NOM) Technician at Phase3 Telecom

Phase3 Telecom is West Africa’s largest independent fibre optic infrastructure and telecommunications services provider. With coverage of 6000km and counting, the company is licensed to run its network on Nigeria’s power infrastructure with expansion into the ECOWAS region using its unique Right of Way (RoW). Phase3 is headquartered in Abuja and currently drives a fast growing efficient, affordable and reliable backbone that service many of the region’s largest telecommunications operators, internet service providers (ISPs), government institutions, schools, universities, multinationals, corporate organizations, small businesses, hospitals and residences; in Nigeria and West Africa sub-region. Phase3’s service offerings cover transmission, broadband and convergence.

We are recruiting to fill the position below:

Job Title: Network Operations & Maintenance (NOM) Technician

Location: Kano

Job Description

• We are seeking a candidate to fill the role of NOM Technician at the Company’s Point of Presence (PoP) in Kano.
• The position holder is responsible for providing technical on-site support for fault resolutions.

Role Summary

• The NOM Technician is to undertake monitoring and maintenance of all the Company’s equipment, fibre optic network in the Kano region.
• Perform routine maintenance, ensure excellent remote support for NOC operations and respond to technical queries emanating from the HQ.
• This role will ensure high customer satisfaction through proactive maintenance of connectivity in the region.
• Our clients are the leading players in the Nigerian Telecommunication industry; hence Candidate must possess high-level technical knowhow sufficiently to function within the industry.

Duties & Responsibilities
Include but not limited to:

• Ensure effective management of all active network equipment, analyze equipment’s current card
• performance and be responsible for technical running of the entire pop.
• Perform routine preventive maintenance (RPM), corrective maintenance (CM) and carryout longhaul route survey on existing aerial optic fiber and other transmission paths.
• Ensure that all aspects of the network operations run smoothly, maintain end-to-end interconnectivity with immediate remote pops for stable network availability.
• Resolve emergency network failure with deepness in the usage of OTDR for fault troubleshooting
• especially on aerial fiber transmission path.
• Carryout installations and maintenance of network equipment (e.g. WDM/SDH/Inverter/Rectifier).
• Ensure temporary restoration of network in critical situation/difficult terrain. Plan permanent restoration and manage OFC stringing, tensioning and perform splicing. Also, provide quick resolution basics to reduce MTTR.
• Provide remote support for the NOC operations and other technical request from HQ. As well as information and guidance to other team members.
• Responsible for the efficient operation and performance of all clients’ aggregated circuits through nodes and maintain cordial technical relationship with clients at all times.
• Transmit detailed daily technical report of maintenance operations and network performance to NOM Supervisor.
• Responsible for new circuit/client’s integration and involvement in field rollout and deployments.
• Maintain technical spare management scheme and keep reconciliatory inventory of the PoP.
• Perform any other task as designated by supervisor.

Educational Qualification & Experience

• OND or equivalent in Electrical Engineering or other related courses
• A degree is an added advantage
• Minimum of three years relevant experience

Key Skills And Attributes:

• Good knowledge of network performance/configuration parameters and their interpretation and use.
• Detail oriented with good analytical leanings
• Dynamic, creative, able to take initiative and act decisively
• Strong Relationship Management Skills.
• Professional and Positive attitude to work
• Strong verbal, written and interpersonal communication skills
• Result oriented, able to work independently and amidst pressure Possessing an open minded approach to solving problems and dealing with new challenges

Application Closing Date
13th July, 2018.

Method of Application
Interested and qualified candidates should forward their CV of not more than three (3) pages in Microsoft Word or PDF, saved with candidate’s name to: vacancies@phase3telecom.com Position applied for should be the subject of the email.

Note

• Applications not sent in line with stated guidelines will be disregarded.
• We value all applicants but due to the large volume of applications, we will only be able to respond to applications which meet the minimum requirement.