Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
Formulating, implementing, managing and coordinating processes / operations in branches to maximise operational health and continued branch stability in an efficient operation where risks are well controlled.
Create, develop and manage Branch’s based service delivery channels e.g. Cash Sites, card based products, etc and ensure their optimal contribution to banks profitability.
To undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit.
Key Roles & Responsibilities
Branch Operations & Support
Responsible with Branch Manager for the setting of branch operations objectives, performing their respective appraisals as well as their training / development.
Responsible for achieving the satisfactory grades in branch audits.
Responsible for the provision of support, advice and guidance to the branch network regarding all areas of operations.
Responsible for overall maintenance of the Branch assets & Custodian of Key register
Dual custodian for Branch vault
Ensure the reconciliation and control of the various branch suspense accounts and that outstanding are well managed.
Responsible for supervising the ATM custodian and ensuring proper reconciliation of ATM related accounts.
Monitor Frauds & forgeries in the region and recommend / implement appropriate actions to minimize occurrence of the same.
Manage/control the activities of your direct reports & ensure that they are consistently appraised, motivated & performance is optimized.
Monitor & control branch teller differences
Responsible for monitoring stock of stationery items in the branch
Be an authorized checker on Filenet/Eops
Tellering
Withdrawal / deposit
PTA / BTA sales
TT processing & Foreign drafts
Cash / Cash Passport Card stock control
Funds Transfer
NIBSS, Internal account transfers and CIT
Fixed Deposits
SCB local drafts
Clearing
Outward clearing processing and control
Customer Service
Account Opening/Static data processing and control
System Admin / IT Support
EBBS & ATM operations and control
Provide operational support for Customer Payroll processing Product
Responsible for implementing, & managing automated distribution channels in Branches e.g. card based services, ATM’s ensuring associated projects comply with group requirements on controls.
Budget
Responsible for monitoring & controlling branch costs
Responsible for Finance process re-engineering (reimbursement by H/O). Copied: www.hotnigerianjobs.com
Operational Risk Policy
Ensures all Branch operation practices comply with risk and compliance procedures & processes.
Responsible for identifying and escalating areas of risk / loss and or system inefficiencies typically NOT covered by ORP documentation to UORM and wherever possible finding solutions to the aforementioned risks.
Ensure completion of all Leading Key Risk Indicators/ KRI’s / KCSA issues relating to the branch.
To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
Act as OR Coordinator for the section
To adhere to the agreed KCSA plans and approach
Responsible for consolidation & submission of all Branch Operational Risk documentation to UORM.
To maintain proper record keeping on all KCSA related activities
Initiate and coordinate efforts in implementing new regulatory and internal policy requirements
Responsible for ensuring the quality of ongoing monitoring and issue resolution
Conduct the relevant risk training for the line staff.
Act as business partner to provide OR advise on new business products and initiatives.
Responsible for developing the relevant control measures and monitoring plans
To identify and report all weaknesses inherent in the standard controls
To maintain independence in the conduct of KCSA, i.e. not selecting and reviewing sample of self-performed transactions. Copied: www.hotnigerianjobs.com
Operational Risk Monitoring
Ensures all Branch transactions comply with internal and external policy and regulations-responsible for reviewing the following reports:
KYC
Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the principles in relation to:
“Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to
Customers”.
Ensure your staff are trained in combating money laundering
Qualifications & Skills
Minimum university degree or equivalent with branch banking operations experience.
High analytical and problem solving ability gained through professional & practical experience.
Ability to work in a turbulent and un-predictable environment where responding and managing change is essential.
Sound leadership, decision making and management abilities.
Project management skills ranging from project planning to implementation.
Strong negotiation, communication & inter-personal skills
Management information / systems skills
Ability to work independently, meet deadlines and obtain results.
Management information / systems & computer skills essential
Time management and organization skills
Team building, training and presentation skills.
Demonstrate a highly customer oriented focus.
Application Closing Date
10th August, 2013 Method of Application
Interested and qualified candidates should: Click here to apply online
Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, then click Branch Operations Manager - Akure Branch
Posted on Mon 12th Aug, 2013 16:35:16 GMT by Awobajo Tomilola Folakemi
i am an experienced banker with 10 yrs of experience in operations , i am interested in branch operation manager Akure branch how do i submit my cv. thank. you .