Revenue Assurance Program Associate at Bridge International Academies

Bridge International Academies is the world’s largest and fastest-growing chain of primary and pre-primary schools with more than 400 academies and 120,000 pupils in Kenya and Uganda. We democratize the right to succeed by giving families living in poverty access to the high-quality education that will allow their children to live a very different life.

We are recruiting to fill the position below:

Job Title: Revenue Assurance Program Associate

Location: Lagos

About the Role

• With over 60 academies spread across Nigeria, Bridge must ensure revenue from all sources - monthly or termly fees, uniforms, etc. - is accounted for in a transparent, efficient, and fraud-proof manner.
• Moreover, we must excel in clearly communicating fees to our parents and in making sure all of our customers are fully aware of how, where, and when to pay.

Description

• As an Associate for Bridge, you join a fast-scaling global start up and will shape the organization by working closely with other departments such as People, Finance, Schools, and Technology to operationalize initiatives aimed at strengthening our Academy Operations.
• The challenge is not only to operate at scale, but to ensure effective delivery of a complex education service in some of the world’s most difficult operating environments.

What You Will Do

• Data analysis to detect and prevent fraud from happening.
• Investigations whenever cases of fraud are suspected or detected.
• Fieldwork to verify the existence, extent and severity of fraud cases.
• Assist with establishing policies, guidelines, processes and controls to help detect and prevent fraud in relation to uniforms and bills;
• Support and troubleshooting with Academy Managers in day to day billing related activities.
• Performing surveys, analysing data and compiling reports to assess effectiveness of our services
• Traveling to academies across Nigeria to meet with staff, parents and community members with the goal of increasing support for Bridge.
• Assist with implementing product changes/ programme improvements from the office and in the field.
• Problem solving with Technology team members when technology interruptions occur and with Academy Management team members when policies are not adhered to at the academy level.
• Active involvement in policy noncompliance and fraud-related investigations.
• Creating and maintaining organized databases of programs in relation to revenue collection.
• Other duties as assigned for the overall functioning of academy operations in Nigeria.

What You Should Have

• Bachelor's degree from a top academic institution with top marks
• Superb Microsoft Office skills (Excel, Word, PowerPoint)
• At least two years’ experience working in audit/fraud detection or control related roles

You're also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a startup or social enterprise.
• A creative problem-solver - Growing any enterprise from scratch comes with massive and constant challenges. On top of that, Bridge works in often challenging, low-resource communities and runs on fees averaging just $6 a month per pupil. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand. Every dollar you spend is a dollar our customers, who live on less than $2 a day, will have to pay for.
• A customer advocate - Our customers - these families living on less than $2 a day per person - never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). Every decision you make considers their customer benefit, experience, and value.
• A life-long learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.

Application Closing Date
22nd May, 2018.

How to Apply
Interested and qualified candidates should:
Click here to apply online