ICSN Customer Service Professional Training, Certification & Membership; Strategic Sales & Marketing Management Training (PCSMM) - May / June 2018

1.)  CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT


Get Institute of Customer Service of Nigeria (ICSN) Certified Customer Service Professional (CCSP) qualification in 48 Hours and increase your chances of gaining, building and growing a career in customer care, relationship and management or related jobs with reputable companies in Nigeria and oversea countries.

This highly respected and industry recognised certification by the ICSN, a body accredited by the Federal Ministry of Education partners with a United Kingdom (UK) based body Institute of Customer Service and Relationship UK to start offering this certification training in Nigeria at a subsidized rate. The training is a 2 days intensive fast-track course. The training covers an international customer service curriculum tenable worldwide and at the end you will be issued a Certified Customer Service Professional (CCSP) qualification certificate at various levels from the ICSN and also become a member..

Certification & Membership Training Date: Sat. 26 & Sun. 27 May, 2018.
Time: 9:00am – 4pm Prompt (Saturday); 9:00am – 3pm Prompt (Sunday).
Venue: ICSN Lagos Office (Upstairs), Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.

Application Deadline: Thursday 24th May, 2018.

How to Register and Get Certified:
Fill the membership/certification application form and return the form with other documents by email, physically or through proxy (a person appointed by you) at the ICSN Lagos Office: Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.
Tel: 07044647545; 07089996801.
Email: [email protected] and Copy (cc): [email protected] 

 
CATEGORY FEES:

1.) Student Membership Category

Qualification: Currently an undergraduate in a tertiary institution.

Certification Fee: N45,000



2.) Graduate Membership Category

Qualification: Fresh Graduates, NYSC, and Workers with 1 – 2 years work experience.

Certification Fee: N60,000


3.) Associate Membership Category

Qualification: Workers 3 - 6 years work experience.

Certification Fee: N70,000


4.) Full Membership Category

Qualification: 7 - 14 years work experience.

Certification Fee: N80,000


5.) Senior Membership Category

Qualification: 15+ years work experience.

Certification Fee: N90, 000


6.) Corporate Membership also available for corporate business/entities.

Qualification: Must have two (2) ICSN certified staff at Associate Membership level or above.


Payment Details:
Bank: GTbank.
Account Name: Premium Education International Limited;
Account Number: 0009277022
(Please ensure to reflect applicant name on payment medium. Please call to confirm fee received).
Payment can also be made at the office.

Application support documents: Academic Credentials, Professional Certificates (optional), CV/Resume, Evidence of fee payment as per membership level, Passport Photograph, ID card.

*Fees cover membership/certification application, certification training pack & materials, past certification exams paper for revision and revision sessions, certification training course, lunch/refreshment and certification/membership examination, ICSN Certification and Membership certificate.

Please note that registration on the certification course is subject to availability and spaces booked on a first come first serve basis. Register Now!
Please call to confirm availability of space before making fee payment and registration completion.

Tel: 07089996801; 07044647545.

Website: www.peicentre.com/ICSN and www.customerservicenigeria.org
Email:  [email protected]
Tel: 07044647545; 07089996801

Past Certified Members  are professionals from the following organizations:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank,  Access bank, Securities & Exchange Commission, British Council, First Bank, Flour Mills of Nigerian Plc., CBN, IWWIN Environmental & Integrated Services, Jumia, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Osato Osawaye & Co., Fleximarina Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, Coolink (Aim Group), Ovation, Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & D alberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Utilities Prepaid World Limited, Scratch N Pay Limited, Artee Limited…and lots more….

Change your future in just 48 hours. Become a certified Customer Service Professional. Register Now.

Mailing Address:
Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lagos.


2.)   ENHANCE YOUR CAREER IN SALES & MARKETING MANAGEMENT


ABOUT THE PROGRAMME:
There is a pressing need for our communication and understanding of markets and selling to receive far closer attention than it has done before.  To be brilliantly well informed about a product or service is not enough. In selling, knowledge is worthless until it’s given away. The wheels of industry and commerce are turning faster than ever before with greater emphasis being placed on meticulously planned team work in marketing, sales and customer service. The sales and marketing function is one of the most important domains of business. A structured course and skill development in marketing and sales would not only make the business viable and efficient but also make the business immune to sudden and inevitable environmental changes like recession.

This Professional Certificate in Strategic Sales & Marketing Management is designed to equip participants with the fundamentals of marketing and sales management, and the skills they need to make more effective marketing and sales decisions in their working lives. This training is guaranteed to help those working in sales and marketing to identify, recruit and retain the perfect customer.


WHO TO ATTEND:
This program has been carefully designed for Sales and Marketing executives and all professionals interested in learning or developing their sales and marketing skills. It is guaranteed to bring out new ideas that are specific to the individual's experience & industry sector.

Course Title: Professional Certificate in Strategic Sales and Marketing (PCSMM).

Date: Saturday 2 & Sunday 3 June, 2018.

Time: Saturday: 9am - 4pm; Sunday: 9am – 3pm

Course Fee: N59, 000 (Registration before Friday 18 May 2018 is entitled to an early bird discount of N3, 000. Attendee pays N56, 000). Pls. note that the herein stated course fee applies to 2018 programmes only.

Bank Details: Premium Education International Limited; Guaranty Trust Bank (GTbank); 0009277022.

Programme Venue: Premium Education International Centre (PEICentre, upstairs), Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.

Application Deadline: Thursday 31 May, 2018. (Application is subject to availability of spaces for programme. Please call to confirm space availability before payment of fee).

Please note that registration on the course is subject to availability and spaces are booked on a first come first serve basis. Please call to confirm availability of space before making training fee payment and registration completion.
Tel: 07089996801; 07044647545.

BENEFITS OF THE PROGRAMME:

• Industry recognised United Kingdom (UK) certificates highly sort after by employers and academic institutions for further studies as evidence of theoretical knowledge and skills in Sales and Marketing
• Greater Knowledge of sales and marketing best practices.
• Breaking your sales lethargy by providing new motivation and strong desire to succeed.
• Exhibition of new sales and marketing competences.
• Identify powerful negotiation techniques to protect and enhance your revenue margins.
• Uncover methods to recognize and create buying signals.
• Gain immediate access to power using efficient prospecting approaches and more.

BUSINESS OUTCOME:

• Committed Workforce
• Sales and Marketing department or Unit fulfilling its role as a strategic business partner.
• Achieving organisational goals through effective employee engagement.

WHAT WILL I LEARN?

• Understand the Nigerian Sales and Marketing Environment.
• Understand the principles and practices of Marketing.
• Understanding core marketing strategy such as product/pricing, promotion/distribution.
• Know the practical skills of selling and sales Management so that participants’ employment potential is enhanced as well as enhance your organization’s revenue margins.
• Understand Strategic Marketing Management, Market Research and Integrated Marketing.
• Understanding the effects of Strategic Brands Management

TEACHING AND ASSESSMENT:
The course is taught by highly experienced facilitators together with case studies to enhance learning. Discussions, case studies and group work will allow delegates to get fully involved and understand the practical implications of the learnings.
Informal assessment will take place through group discussion and class room activities as guided by your tutor.

CERTIFICATE AWARDING BODY:
Carrington Heritage Centre for Professional Development Trainings (CHCPD) - www.chcpdtraining.org.uk

DOCUMENTARY REQUIREMENTS ARE:
Filled application form, Copies of academic/professional credentials, Resume/CV, Passport photograph, Evidence of programme fee payment.

APPLICATION PROCEDURE:
Interested candidates should request for the Application Form via:

Email Request: [email protected]

Office Pick-up: Application Form can also be obtained physically from our office at: PEICentre, Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.

Telephone Enquiries/Requests: 07044647545; 07089996801

TESTIMONIALS:

1. S. Abraham – Bouygues Construction Nig. Ltd – “really educative and informative, I enjoyed the programme and learned a lot. Thanks so much”.
2. I. Ogunseye – Shekinah Medical Centre - “the seminar modules have been outstanding and impactful. Presentation style and manner of delivery has been unique”.
3. P. N. Ugbohor – CIHP Office Nigeria – “Inspiring & Educative. I have learnt new things and gathered up new ideas”.
4. S. T. Ojuolape – WEMA Bank Plc – “a very educative programme which helps one to be a true professional”

ENQUIRIES:
Tel: 07089996801; 07044647545; Email: [email protected]

PAST PROFESSIONAL ATTENDEES FROM THE FOLLOWING ORGANIZATIONS:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank,  Access bank, First Bank, WEMA bank, Flour Mills of Nigerian Plc., Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Nigeria Limited, Broll Property Services Ltd, Quo Courier & Logistics, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, AIICO, Coolink (Aim Group), Heirs Holdings, Sokoa Chair Centre Ltd, Cappa & Dalberto Plc, Dansa Foods, Alcatel, Konga, Wimbiz, Bouygues Construction Nig. Ltd …and lots more…

You can change your future in just 48 hours. Register Now.

MAILING ADDRESS:
PEICentre, Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.


3.)

Arthur Jarvis University is a world class private University, located in Akpabuyo, Calabar, Cross Rivers State, Nigeria. Approved and licensed by the Federal Executive Council (FEC) and the Nigerian Universities Commission (NUC) in 2016.

Applications are hereby invited from suitably qualified candidates for immediate admissions into the 2017/2018 Academic sessions in the undergraduate programmes of the University.

Visit: https://arthurjarvisuniversity.edu.ng/ click on "CONTACT US"



TUITION FEES:

>> HUMANITIES, MANAGEMENT & SOCIAL SCIENCES COURSES: N360,000.00 (Hostel included).

>> NATURAL AND APPLIED SCIENCE COURSES: N390,000.00 (Hostel included).

>> Programmes in Law, Medicine, Engineering, Agriculture etc starting September 2018….


ACADEMIC PROGRAMME (ALL OUR PROGRAMMES ARE ACCREDITED BY THE NUC)

Faculty of Natural and Applied Sciences

Department  -   Programme
Biological Sciences:

• B.Sc. Biology
• B.Sc. Microbiology
• B.Sc. Plant Science
• B.Sc.Biotechnology

Chemical Sciences:   

• B.Sc. Chemistry
• B.Sc. Biochemistry

Mathematics and Computer Sciences:    

• B.Sc. Mathematics
• B.Sc. Computer Science

Physics:   

• B.Sc. Physics

Earth Sciences:   

• B.Sc. Geology
• B.Sc. Applied Geophysics

Faculty of Humanities, Management and Social Sciences

Department   -  Programme

Languages and Linguistics:    

• B.A. English
• B.A. Linguistics

Accounting and Banking & Finance:    

• B.Sc. Accounting
• B. Sc. Banking & Finance

Business Administration:   

• B.Sc. Business Administration
• B. Sc. Entrepreneurial Studies

Economics:   

• B.Sc. Economics

Political Sciences:    

• B.Sc. Political Science
• B.Sc. Peace & Conflict Resolution
• B.Sc. Criminology and Security Studies

Criminology and Security Studies

• B.Sc. Criminology and Security Studies

Hospitality Management and Tourism

• B.Sc. Hospitality Management and Tourism

Management                     

• B.Sc. Management Science

Note: Programmes in Law, Medicine, Engineering and other programmes coming soon….


BENEFITS OF STUDYING AT ARTHUR JARVIS UNIVERSITY:

• Highly affordable tuition including accommodation fee per annum. (Installment semester payment applicable).
• The environment is serene and most conducive for learning.
• World class educational facilities including ICT/Library/Study skills centre/Entrepreneurship centre/Career Counseling.
• World class hostels and housing facilities.
• World class sports/ recreational facilities/Food courts/entertainment centre.
• World Class University Hospital & Wellness Centre.
• World class faculties and lecturers with international exposure and experience.
• Globalised knowledge based curriculum and globally recognised degree.
• Finish your studies in record time. No strike. Peaceful environment of CALABAR.
• There are opportunities of getting local/foreign scholarships in Arthur Jarvis University.

ADMISSION REQUIREMENTS:

Candidates applying for admission into any of the undergraduate programmes must:

• Possess the academic qualifications as specified by the Joint Admissions and Matriculations Board for course of choice.
• Achieve at least the approved minimum pass mark in the Unified Tertiary Matriculation Examinations for year of entry.
• Candidate who sat for the UTME who did not indicate Arthur Jarvis University in any of their choices are eligible to apply.
• There is Direct Entry Admission for A levels holders for Degree Programmes in 3 years.
• Applications accepted from OND & HND graduates of various polytechnics.

APPLICATIONS DOCUMENTS:

1.  "Credit" pass in at least five relevant "O" Level subjects at no more than two sittings in either the General Certificate of Education (GCE) Ordinary Level Examination, West African School Certificate Examination (WASCE), National Examination Council (NECO) or National Business and Technical Examination Board (NABTEB).
2. JAMB scores for the year of entry with registration number.
3. Evidence of OND and HND results/transcript for direct entry.
4. Must be 16 years and above (copy of Birth Certificate/notarized age declaration).
5. Evidence of application form, processing and acceptance fee.

FOR APPLICATIONS PROCESSING & ADMISSIONS OFFER LETTER:

Lagos Liaison/ Representative Office:

Barr. Barbara U. Ukpabi (Mrs.)
Premium Education International Centre (PEI Centre)
Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos, Nigeria.
Tel: 07089996801; 07044647545.
Email: [email protected]
https://arthurjarvisuniversity.edu.ng/
www.peicentre.com

University Address:
Arthur Jarvis University
Dan Archibong Drive, Akpabuyo, Calabar, Cross Rivers State.
Website: https://arthurjarvisuniversity.edu.ng/ click on "CONTACT US"

Seek Wisdom and Knowledge the keys to unlock your future! Apply now!



5.)  IELTS PREPARATORY CLASSES TO STUDY, WORK AND LIVE ABROAD… ENROL TODAY!!!

What is IELTS?

• IELTS is fully called the International English Language Testing System (IELTS).
• It is an international owned and globally recognized direct English language assessment of the highest quality and integrity.
• IELTS test is a highly compulsory dependable practical and valid English language assessment for those seeking international Education, work abroad or immigration overseas.
• IELTS is developed through the partnership of British council, IDP, IELTS Australia and the University of Cambridge ESOL.
• Universities mostly from United Kingdom, Canada, Australia, USA, Ireland, Malaysia, New Zealand etc seeks IELTS test report as a compulsory admission requirement.
• IELTS test report is a mandatory requirement for the issuance of visa by the embassies of the UK, Canada, Australia, USA, Ireland, Malaysia, New Zealand for persons seeking international Education, work abroad or general  immigration.
• The score that student must obtain for acceptance depends on the course and the university chosen and the country immigration policy.
• Test modules are divided into listening, writing, reading comprehension and speaking.
• Test duration -2hrs 45minutes.

For whom:
Professionals:  Nurses, Doctors, Lawyers, Pharmacist, Managers, Allied Health Workers and all professional who intend to register with their professional associations abroad.
Students:  who want to further their education abroad in countries like the UK, Canada, Australian, US, Ireland, New Zealand, Malaysia, etc.
General migrants: Individuals who need Canadian, Australian, US temporary and permanent residence etc to join their spouses or for other businesses.

Premium Education International Centre (PEI Centre) are licensed trainers and the first Nigerian accredited IELTS coaching center with seasoned United Kingdom trained tutors to guarantee success!!! We have coached for over 10 years with an over 95% success rate.

Feature include:

• Professional licensed trainers with Lead coach Barbara Ukpabi (LLB, LLM HULL UK, MSc.  Bournemouth UK & Member of Australian Council for Private Education and Training (ACPET)).
• Class group training days are Mondays to Wednesdays i.e. 3 days in a week. Special arrangement classes can also be arranged to suit individual circumstances.
• Free study manuals and practice texts.
• Conducive learning environment.

Preparatory Duration: 1 month intensive classes (weekdays).

For Enquiries and contacts:
Address:  Premium Education International Centre, PEICentre, Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.
Website: www.peicentre.com 
Telephone: 07089996801; 07044647545
Email: [email protected]