Non-Immigrant Visa Supervisor at the U.S. Embassy

The U.S. Embassy in Abuja, Nigeria, is seeking to employ eligible and qualified candidates for the position below:

Job Title: Non-Immigrant Visa Supervisor

Ref Id: A31909
Location: Abuja
Announcement Number: Abuja -2018-044
Series/Grade: LE-09 0101
Duration Appointment: Indefinite subject to successful completion of probationary period
Work Schedule: Full Time (40 hours per week)
Start Date: Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position: Yes

Duties

• The incumbent is the unit supervisor responsible for providing substantive expertise, supervision, guidance, and training to a team of five Locally Employed Staff (LE Staff) that process all categories of non-immigrant visa (NIV) applications
• This position oversees the processing of more than 85,000 NIV applications per year and the printing of more than 40,000 visas
• S/he serves as point of contact with host government contacts, foreign embassy contacts and Mission staff on NIV matters
• Additionally, s/he is responsible for monitoring the consistency and quality of the unit’s day-to-day work and ensuring that it complies with consular section quality standards for Mission Nigeria.

Qualifications and Evaluations
Education:

• University Degree in the following: Art, Business Administration, Computer Science, Education, Engineering, Foreign Language, History, International Relations, International Affairs, Literature, Liberal Arts, Political Science, Psychology, Social Science, Sociology or Law is required.

Experience:

• Three (3) years of relevant work experience in consular operations or immigration services, or demonstrated equivalent experience in dealing with U.S. immigration and visa laws and procedures is required.

Job Knowledge:

• Expert knowledge of immigration laws and specific knowledge of processing visa applications; thorough knowledge of Immigration and Nationality Act and subsequent amendments and ability to navigate the various online resources available to consular staff including (but not limited to) NIV Dashboard, Ask VO, VOx Populi, Technology Alert List, and CA knowledgebase is required.

Evaluations:

• Language: Level IV (Fluent) Speaking/Reading/Writing of English is required. Fluency in speaking at least one of the major Nigeria Languages (Yoruba, Hausa, Ibo) is required. Language proficiency may be tested.

Skills and Abilities:

• Ability to motivate staff effectively, provide guidance and feedback to subordinates, draft and clear correspondence, analyze facts and present effective argument and recommendations is required
• Proficiency in MS Word and Outlook, and excellent customer care/interpersonal skills is required.

Qualifications:

• All applicants under consideration will be required to pass security certifications.

Equal Employment Opportunity (EEO)

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Other information
Hiring Preference Selection Process:

• Applicants in the following hiring preference categories are extended a hiring preference in the order listed below
• Therefore, it is essential that these applicants accurately describe their status on the application
• Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

Important:

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant
• The certification letter should be on letterhead of the appropriate military branch of the service and contain:
  • The military service dates including the expected discharge or release date; and
  • The character of service
• Acceptable documentation must be submitted in order for the preference to be given.
• This level of preference applies to all Foreign Service employees on LWOP and CS with reemployment rights back to their agency or bureau.

Start Date:

• Candidate must be able to begin working within a reasonable period of time of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link: https://careers.state.gov/downloads/files/definitions-for-va

Salary
NGN 8,168,957 / USD 45,319

Application Closing Date
7th May, 2018.

• Universal Application for US Federal Employment (DS - 174)
• Application Letter addressing the Qualifications and Evaluations for the position
• Degree not with transcript
• Certificate or License
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• Residency and/or Work Permit (if applicable)

Submit Applications to: [email protected]

Click here to download the Position Descriptions (PDF)

Click here to download Application Form for Employment as a Locally Employed Staff or Family Member (DS-174) (PDF 1.78 MB)

Click here to download the Instructions for Completing DS-174 (PDF 2.40 MB)

Note

• Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
• Who May Apply: FS-5/1 is USD 45,319/LE is NGN 8,168,957 - Actual FS salary determined by Washington D.C. All Interested / All Sources.