Psychosocial Support (PSS) Team Lead at the Center for Community and Health Development International (CHAD INT'L)

The Center for Community and Health Development International is a non-discriminatory, non-governmental organization with a mandate to improve the health and quality of life of Nigeria's rural children and women. CHAD was establish in 2002 by a group of women from different religious and ethnic background in Gombe state, North East Nigeria.

We are recruiting to fill the position below:

Job Title: Psychosocial Support (PSS) Team Lead

Location: Borno

Job Description

• The PSS Team Leader is responsible for the overall supervision and coordination of the psychosocial support activities aimed at enhancing the psychosocial well-being of unaccompanied and separated children and otherwise vulnerable children and their families living in the Borno State areas.
• Responsibilities include the direct management of a team consisting of PSS workers and PSS volunteers.
• The post holder is also responsible to provide on-going technical support to ensure quality and relevance of the overall psychosocial intervention strategy.

Key Responsibilities and Tasks

• Supervision of psychosocial support activities for children, adolescents and caregivers living in Borno State areas
• Liaise with the partner organization focal points and community members for the identification of available spaces to conduct psychosocial support activities
• Conduct an initial assessment of the psychosocial well-being of targeted beneficiaries in all the project’s locations
• Under the supervision of the line manager and based on the assessment’s findings, design an array of age and gender appropriate psychosocial interventions for children, adolescents and caregivers using CHAD existing tools and guidelines, including material produced by the verified and reputable sources such as UNICEF, IASC, CPWG and others
• Support the PSS workers to draft a weekly activity schedule and revise it regularly as to make it adaptable to the evolving needs on the ground and according to the logistic needs and constraints
• Ensure a close supervision of daily activities, support the staff in prioritizing interventions if needed, overcoming challenges and seeking synergies with other actors
• Provide daily guidance and support to the staff, suggest change, updates and improvements of relevant psychosocial activities when needed
• Conduct technical follow-up sessions to provide and receive feedbacks, share impressions aiming at improving quality and effectiveness of interventions
• Ensure that signs of mental health and psychosocial distresses are identified, registered and cared for in timely and quality manner, through referrals when appropriate
• Seek the support of the Case Management Team leader to train PSS workers on basic concepts of case management in order timely refer cases of children at risk and of affected by protection concerns
• Facilitate initiatives aiming at supporting the reintegration of targeted beneficiaries within communities, empowering them to make use of available existing resources and services
• Closely coordinate with partner’s organization focal points to ensure smooth exchange of information and seek synergies to ultimately benefit targeted beneficiaries
• Contribute to the elaboration of any technical tools or documents
• Ensure that project beneficiaries' files up-to-date, monitoring system documents and tools are well understood and regularly submitted to the line manager
• Carry out all the procedures connected with the accomplishment of the planned activities (administrative and logistical)
• Ensure proper use of equipment and other material resources available to the project
• Submit purchase requests and other logistics team documents according to procedure and authorization level
• Ensure regular communication with the line manager about updates, achievements and challenges through meetings, reports and ad hoc communication upon request and needs
• Design and conduct evaluation process of the project activities for lessons learned exercise and reporting purposes

HR Management:

• Provide appropriate training, mentoring, coaching and capacity building of the team under her/his responsibility
• Organize team meetings and provide weekly program update and staff planning
• Follow up staff attendances, leaves and provide monthly attendance sheets to her/his manager to facilitate payroll process
• Ensure regular feedback to the staff under her/his responsibility and appraisal process when needed and facilitate good communication within the teams under his/her responsibility
• Support disciplinary measures application if needed

Child Protection:

• Promote, and ensure project activities are in line with child protection principles and humanitarian principles
• Ensure the project activities are well-integrated into the Northeastern Nigeria child protection system and humanitarian coordination practices and guidelines
• Ensure CHAD Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities
• Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.

Coordination and Representation:

• Work in close collaboration with CHAD partners and other key actors
• Coordinates with other CHAD sectors to ensure implementation of standardized activities and with other departments (programme and support) of CHAD Nigeria
• Participate in fora and meetings held at site level in her/his field of expertise, when relevant and necessary

Security:

• Comply with CHAD Security Regulations
• Contribute to updating the security plan on his/her area(s) of intervention

Other:

• Fully comply with CHAD Code of Conduct and ensure Child Safeguarding Policy is upheld at all times
• Ensure adherence to CHAD standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows CHAD administrative and logistical regulations and procedures

Academic Qualifications / Competencies

• Bachelor's Degree in Social Work, Counseling, Psychology, Child Development or other related field
• Excellent knowledge of Child Protection and GBV minimum standards and basic principles
• Excellent knowledge of psychosocial support basic principles and PSS key messages to vulnerable children and caregivers
• Excellent knowledge of child and adult development and learning
• Excellent knowledge of basic facilitation skills
• Excellent knowledge of safe identification and referral principles
• Good knowledge of GBV and Child Protection case management
• Ability to maintain confidentiality, respect, non-discrimination and safety of client at all times
• Excellent interpersonal and problem-solving skills, creativity and flexibility
• Flexible working hours’ availability

Other Required Qualifications:

• At least 3 years of experience in international organizations and humanitarian settings, specifically in Child Protection or GBV sectors
• Experience managing teams
• Experience providing on the job coaching and mentoring and building capacity of staff
• Computer Literacy (Microsoft Word, Excel and PowerPoint)
• Comfortable in a multicultural environment, flexible and able to handle pressure well
• Fluency in Hausa and English Language
• Previous experience managing large teams
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.

Application Closing Date
14th April, 2018.

How to Apply
Interested and qualified candidates should send their updated CV's and Cover Letters to: [email protected]

Note

• Project implementation will cover the following locations: Damasak, Mongonu, Mafa, Rann, Pulka, Dikwa, Konduga, Damboa, Banki and Ngala communities of Borno State.
• Submitted CVs will be processed on an ongoing basis. Only qualified applicants will be shortlisted and contacted for interview.