Recovery Officer at Protege Management

Protege Management is a premier boutique Human Resource Consulting and Executive Search organisation that offer both local and international companies bespoke human resource consulting products and services across diverse sectors.

Protege Management is recruiting for a competitive value providers and result oriented individuals on behalf of its firm client, to fill the strategic position below:

Job Title: Recovery Officer

Location: Lagos
Job Field: Finance and Accounts

Job Overview

• The Recovery Officer will be responsible to assist in the recovery of all debt owed to the organisation, using court action where appropriate, but using a holistic approach to ensure that help and support is provided where possible.

Job Responsibilities

• Contribute to the development and delivery of an excellent income recovery service.
• Undertake all aspects of income recovery, court case work presentation and debt recovery case work.
• Address all cases of debt in accordance organisation policies and procedures, providing a fair and equitable service that takes account of the individual services and protects the organisations income.
• Ensure that the Income and Inclusion service complies with relevant legislation, good practice and regulatory requirements.
• Ensure that services are delivered in accordance with annually agreed performance targets.
• Liaise and maintain good working relationships with all relevant external agencies to ensure customers experiencing difficulties are referred appropriately for support.
• Provide appropriate advice and support on all aspects of payment.
• Administer the customers’ database and to produce related reports for internal and external use as required.
• Liaise and work productively and proactively with the internal money advice team, providing and delivering an inclusion service as required.
• Lead by personal example, demonstrating the highest personal standards of integrity, conduct and values consistent with the organisation visions and values.
• Demonstrate a commitment to customer care, confidentiality, and deliver services that are value for money.
• Any other relevant duties commensurate with the post as determined by the Chief Executive.

Job Requirements

• A minimum of 7 years progressive experience in financial management.
• B.Sc in Economics, Accounting, Banking and Finance or other management science course.

Behaviorial Competencies:

• Experience in debt collection.
• Evidence of well-developed organisational skills and the ability to meet deadlines.
• Sound verbal communication skills including the ability to negotiate respectfully and communicate rational for decisions made.
• Demonstrated ability to follow policy and procedures.
• Sound numeracy skills.
• Accuracy and attention to detail.
• Sound judgement, analytical and decision making skills.
• Demonstrated commitment to service excellence.

Compensation
An attractive package comprising a fixed and performance productivity pay.

Application Closing Date
23rd March, 2018.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected] and copy [email protected]

Note: We don’t cover expenses for attending our interviews.