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Distribution Manager - Sagamu Plant at SABmiller Plc

Posted on Tue 06th Mar, 2018 - hotnigerianjobs.com --- (0 comments)


SABMiller is in the beer and soft drinks business, bringing refreshment and sociability to millions of people all over the world who enjoy our drinks. We do business in a way that improves livelihoods and helps build communities. We are passionate about brewing and have a long tradition of craftsmanship, making superb beer from high quality natural ingredients.

We are recruiting to fill the position below:

Job Title: Distribution Manager - Sagamu Plant

Reference Number: ABI069
Location: Lagos
Type: Permanent

Job Description

Amongst other duties, the job holder will;
  • Enhanced customer service:
    • Implement DPO delivery pillar and adherence to safety standards; Identify critical task and develop SOP's; Tracking of all PI's and KPI's, main focus on sustainable KPI's; Daily driver meetings adherence to driver safety and productivity;
    • All Customer DSP’s negotiated, agreed and communicated; Master Data and inputs into Load plan aligned to Customers DSP (Distribution Service Package)
    • Feedback on all customer comments, queries and suggestions within the CRM service level agreement and facilitate on-going driver and customer service training for new and existing drivers
    • Tracking planed vs Actual km and time , action plans developed and implemented; Accountable for new customer take-on process in-trade including customer induction
  • Load plan execution:
    • Day to day management of customers related delivery queries or complaints; Root cause analysis of queries and complaints conducted to prevent recurrence
    • Ensure drivers adhere to offloading standards and maintain customer service levels as per SOP's and ensure Driver and Crew image is maintained in-trade
  • Drive productivity:
    • Conduct weekly Driver debriefing and key performance indicator review
    • Carry out in-trade Owner Driver standard verification
    • Explore and quantify opportunities to convert Customers to less expensive delivery modes
    • Existing delivery modes optimised and Master Data verified for accuracy
    • Critical matric completed and identification of critical task done
  • Financial management:
    • Develops and manages budgets and forecasts for resourcing
    • Controls expenditure against budgets and forecasts
    • Authorises expenditure and ensure adherence to the Procurement to Payment policy
    • Monthly financial performance analysed and necessary plans put in place to correct if required
    • Daily Fuel management
Requirements
The occupant of this position should possess:
  • Relevant bachelor's degree, preferably in Supply Chain and/or Logistics or related field
  • Minimum of 2-years’ experience in a customer service role within an FMCG Supply Chain and or Logistics
  • Knowledge of customer service principles
  • Excellent self-management and planning skills
Key competencies and attributes:
  • Advanced proficiency in Microsoft Office
  • Valid Driver’s Licence
  • Strives for customer service excellence
  • Demonstrates reliability and initiative
  • Good interpersonal skills / builds good relationships
  • Ability to work under pressure
  • Verbal ability and communication skills
  • Strong achievement orientation
  • Ability to adapt to change effectively
  • Strives for continuous improvement
  • Analytical skills; Organises information and ability to analyse trends
  • Synthesises and combines innovative ways of doing things
  • Demonstrates appropriate levels of assertiveness
  • Good decision making skills
Application Closing Date
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online

  

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