Head, Facility Management at a Leading Real Estate Company

Posted on Wed 14th Feb, 2018 - hotnigerianjobs.com --- (0 comments)

A leading Real Estate Company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Head, Facility Management

Location: Lagos

Job Description

The Job holder is responsible for a wide range of customer-oriented support services concerned with the management, development and maintenance of the company’s real estate, services and facilities.

Key Accountabilities
Operations and Maintenance Management:

Develops operational strategies, policies and procedures in line with the operational requirements to ensure well managed and well maintained communities/facilities.
Manages the community services and company assets and ensure that environmental health and safety, and quality programs are in conjunction with department's objectives.
Oversee vendor performances to assure full compliance with standards established within the service agreement.
Liaise with other departments to resolve any Facility Management(FM) operational issues and other department issues as well which relates to FM.

Projects Handover and DLP:

Manages the various aspects of Property Handover and Defects Liability management for Infrastructure and Common Areas in all Communities/facilities from a FM perspective.
Manages and develop a clear strategy which provides a smooth handover from construction to operation and establish the handover procedures of the project.
Ensure that Facilities Management outlines the requirements during construction stage.
Manages the Document Control Department and Coordinate with Document Specialist to review FM existing process and procedures and to make necessary incorporations and revisions.

Contract and Finance Management:

Overall responsibility for managing the service provider and ensure that the service is delivered in line with the contract.
Monitors a close working relationship with all of the vendors under his/her control to ensure that they fully understand the client culture and are made to feel part of the team delivering a high quality service.
Carry out regular documented performance reviews of the FM service.
Ensures that coordination is made with Facility Management contract’s team for preparation of tender documents full scope of works for the facilities management contracts.
Participate in the selection of contract services, vendor negotiation of service agreements and evaluate bidder tender proposal documents.
Evaluate service provider performance and activities through monthly audit and identify needs for improvement or changes.
Full Budget Management. Budget preparation and monitor spending. Liaising with Management and Government Agency for approval of the budget.
Monitors the budgets and implements cost saving strategies and master community service fee collection strategies as applicable.

Team Management:

Supervises team members, to ensure if they adhere to the company’s policy and standards in achieving its goals.
Supervises the FM Managers and Assistant Managers.
Anticipates issues, prioritizes and plans the team for a proper action plan and ensure that they are completed within set deadlines
Delegates work with clear work instructions and provide performance feedback to team members.
Organizes departmental meetings to regularly update colleagues and resolve issues as a preventive measure to possible problems and conflicts.
Coordinates with the HR for the department’s issues.

Qualifications, Experience & Skills
Qualification:

Minimum of a graduate Degree in relevant discipline

Experience:

Minimum of 8-9 years experience in a similar role in a large facility management company.

Skills:

Excellent Technical skill in MS Office and other common software packages.
Ability to communicate clearly and effectively, both orally and in writing.
Good organisational skills and forward planning ability.
Ability to resolve problems under pressure and be decisive keeping the company's interest in mind.
Flexibility and adaptability to execute the needs of the business
Shows good judgement in seeking authority where required.
Self Motivated and team player
Ability to handle conflicts or challenging situations confidently.
Ability to provide rational input in negotiations.
Ability to provide coaching, feedback and on the job training when needed.
Ability to utilize available resources effectively.

Application Closing Date
20th February, 2018.

How to Apply
Interested and qualified candidates should send their CV's to: careers.wrl@gmail.com with "Head, Facility Management" as the subject of the mail.

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