Development Alternatives, Inc (DAI) is an international development company. For more than 45 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Currently, DAI is delivering results that matter in some 80 countries. Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines.
Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.
We are recruiting to fill the position below:
Job Title: Knowledge Management Specialist - MADE II
Job Code: 3469 Location: Port Harcourt, Rivers
Project Title: Market Development in the Niger Delta (MADE)
Reports to: Monitoring and Results Measurement/Gender Manager
Start Date: March 2018
Programme Overview
Market Development in the Niger Delta (MADE) II is a 2 year phase II of an earlier 4.5 year programme that uses the Making Markets Work for the Poor (M4P) approach to generate pro-poor and inclusive economic growth in the non-oil sectors of the nine Niger Delta States
The programme’s stated objective is to raise the incomes of at least 155,000 poor people, 50 per cent of whom will be women, by up to 15 per cent.
MADE II will also, identify and address livelihood and economic factors contributing to human trafficking, forced labour and modern day slavery in the region, particularly in Edo State. MADE II will pilot interventions aimed at tackling the root causes of MDS, strengthen efforts to combat slavery and reduce vulnerability
A target of increasing incomes or providing livelihood opportunities to 30,000 people (as part of the target to add 155,000 incomes increases) within at risk geographies and demographic groups. MADE II will focus on sectors such as ICT, hospitality and the creative industries to support investment and growth in sectors that are seen as ‘aspirational’ and attractive to potential victims of trafficking, and thus reduce drivers for emigration
The programme’s base is Port Harcourt, with project offices in Abuja and Benin City.
Objectives of the Position
The knowledge management expert will coordinate knowledge management across the two components of MADE II
Working as part of the monitoring and results measurement (MRM)/ gender team, the position holder will have lead responsibility for identifying opportunities within the programme for capturing and sharing knowledge and programme lessons as well as disseminating information and knowledge products that relate to the programme operations, achievement of major milestones and overall programme results.
Specific Responsibilities
Knowledge Management Strategy Development:
Review and revise Knowledge Management Strategy developed towards the end of Phase I of MADE, which is specific to the market development programme;
Adapt the draft KM Strategy to respond to the needs of the Edo State Investment component of MADE II in order for the programme to have a single strategy document;
Seek the input of all key staff to ensure the KM Strategy meets the team’s expectations before the document is finalised for implementation.
Implementation of Knowledge Management Strategy:
Coordinate overall implementation of the KM Strategy, including lessons learning and dissemination
Support intervention managers in capturing, storing and disseminating programme related knowledge with key stakeholders
Working closely with intervention managers, identify compelling success stories and case studies that should be shared with key stakeholders on a wide range of platforms.
Develop key knowledge products (including detailed case studies, innovative approaches, baseline reports, etc) and disseminate to key stakeholders through a wide range of platforms to be agreed by the management team on a case to case basis;
Collaborate with communications management to produce video documentary that capture programme results.
Working closely with MRM manager, select and abridge success stories for the progress reports (Quarterly Progress Report and Annual Report) to illustrate key results
Lead planning for lesson learning and dissemination workshops as appropriate
Resolve issues related to knowledge management in a timely manner
Capacity Building:
Update capacity development needs assessment conducted during Phase I of MADE and develop a capacity building strategy based on the needs identified;
Develop team members’ capacity to capture, store and share programme related knowledge and experiences;
Provide training to team members on creating and retaining the institutional memory
Support Intervention Managers in developing success stories and case studies from each of the programme interventions
Key Performance Indicators
Undertake tasks provided in agreed deliverables as planned and agreed with the SIM, ESIM, Deputy Team Leader or Team leader to time and budget;
Take responsibility when requested for periodic activities and ensure these are completed in a regular and effective manner
Helpful and positive attitude
Key Skills & Qualifications
Graduate Degree in Communication Arts, Linguistics, English and Literary Studies or a related field
5 years experience designing and implementing knowledge management strategies, preferably in the context of market development programmes
Demonstrated experience leading complex teams
Strong business management and financial management skills
Excellent verbal and written skills
Previous experience with DFID funded projects would be advantageous