Integration and Platform Support Engineer at Terragon Group

Terragon Group - We pride ourselves as a new Media business focused on Africa. We have built a strong competence across the new media ecosystem comprising mobile, online and content. Within digital we understand the interplay between content and platform and we have business verticals that deliver on both components of the digital world.

We are recruiting to fill the position below:

Job Title: Integration and Platform Support Engineer

Location: Lagos

Job Description

• Build understanding of the various Terragon Group platforms and underlying implementation
• Provide world class support to the operations team
• Become an expert in our products, our partners and their needs by providing effective technical consultation
• Drive partner requirements, bugs and feature requests with Product and Engineering teams
• Manage technical and product issues and escalations, delivering the highest level of partner satisfaction
• Help scale technical support with Sales and Partnership growth
• Work directly with DevOps Engineers to resolve technical issues
• Engage with the product, operations and engineering teams to build, drive and improve our tools and processes
• Write production code that will improve our internal tooling and our external support channels.
• Build product insights from publisher/advertiser feedback and work with cross-functional partners to take appropriate action
• Build understanding about the wide variety of software technologies powering various Terragon Group Platforms at a deep engineering level
• Internal Engineer responsible for development and maintenance of in-house projects like company website and other product landing pages
• Write documentation, samples, and other materials to be consumed by products team, operations team and external partners.
• Deliver data-driven, impactful results.

Requirements

• Bachelor's degree in Computer Science or related field (or equivalent degree and experience)
• At least 3 years of experience in software development
• Programming abilities in one or more of the following languages: Java, PHP, NodeJs, Python, Erlang, Scala
• Indepth understanding of HTML, CSS and Javascript
• Experience developing for mobile would be an advantage
• Understanding of one or more of the following frontend frameworks: AngularJs, ReactJs, BackboneJs, EmberJs
• Deep understanding of Linux/UNIX system admin and scripting (bash, python), networking (TCP/IP, HTTP)
• Ability to pick up new software, frameworks and APIs quickly
• Demonstrated creative problem-solving approach and strong analytical skills
• Sharp and tenacious troubleshooting skills: you can fix anything
• Good knowledge of basic large-scale internet service architectures (such as load balancing, CDN's), even if you haven't worked on one
• Configuration and maintenance of common applications such as Apache, NGINX, SSL and so on
• Excellent communication skills in English, particularly written communication
• Experience speaking to technical and business audiences.

Application Closing Date
14th February, 2018.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.