Massive Customer Service Intern Recruitment at CornerStone Staffing - 100 Positions

Posted on Wed 03rd Jan, 2018 - hotnigerianjobs.com --- (0 comments)

CornerStone Staffing - Our Client, a big player in the FMCG Industry, is looking to recruit candidates for the position below:

Job Title: Customer Service Intern

Location: Lagos
Slot: 100

Job Description

This is a 6-month paid learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Responsibilities

Deliver prompt and professional solutions for customer inquires via phone, email, on-line chat and one-one communication etc.
Must effectively manage different communication channels:resolve customer complaints via all available phone, email.
Direct or route customer calls to appropriate personnel for assistance.
Work with customer service manager to ensure proper customer service is being delivered.
Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Handle dissatisfied customers in a polite and professional fashion.
Track and follow-up all customer requests in a timely manner.
Compile reports on overall customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.
Track and follow-up all customer requests in a timely manner.
Compile reports on overall customer satisfaction.
Identify and assess customers’ needs to achieve satisfaction.

Knowledge, Skills and Experience

Minimum B.Sc /HND required in any field.
3 years relevant experience
Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level
Effective communication and interpersonal skills (both written and verbal)
Self-motivated and able to work independently and in team environments
Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
Ability to multi-task and manage several projects simultaneously
Exceptional customer service and follow up skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Share this job:

Chemical and Allied Products (CAP) Plc Technical Sale Trainee Program 2025

Heineken International Graduate Recruitment 2025

Indorama Eleme Fertilizer & Chemicals Limited Graduate, Management & Diploma Internship Job Recruitment (18 Positions)

Federal Inland Revenue Service (FIRS) Job Recruitment (14 Positions)

Chevron Nigeria Limited (CNL) NMA Postgraduate Internship Program

Chevron Nigeria Limited (CNL) Job Recruitment (11 Positions)

The British Army Job Recruitment (104 Positions) - Open to Nigerians

Security Specialist at the Nigerian National Petroleum Corporation (NNPC) Limited

Nigerian National Petroleum Corporation (NNPC) Limited Graduate Trainee Recruitmet 2024

Career News: Independent National Electoral Commission (INEC) Begins 2024 Edo & Ondo Gubernatorial Election Staff Recruitment

Independent National Electoral Commission (INEC) Adhoc Staff Job Recruitment (5 Positions)

Assistant Presiding Officer (APO) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Registration Area Technical Support Officer (RATECH) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Presiding Officer (PO) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Supervisory Presiding Officers (SPO) at the Independent National Electoral Commission (INEC) - Edo & Ondo

Comments (0)

Post a Comment

Name: *
Email: *
Comment: *