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Customer Care Personnel at CarpartsNigeria Automobile Limited

Posted on Mon 30th Oct, 2017 - hotnigerianjobs.com --- (0 comments)


CarPartsNigeria.com is one of the leading online car and truck parts and accessories stores in continental Africa. We have a complete selection of high-quality parts for a wide range of new and used vehicle makes and models - offered at the lowest prices. There are millions of inventoried parts in the CarPartNigeria.com database, and the search is quick and simple.

We are recruiting to fill the position below:

Job Title: Customer Care Personnel

Location:
Lagos (Mainland)

Job Responsibilities

Social Media:
  • Updates Facebook and Twitter Accounts.
  • Responds to posts or comments to bring value to user’s interactions with the company.
  • Posts updates, news and announcements in a timely manner using appropriate content.
  • Performs research to find articles, stories, resources, or other content that is relevant to our customer base and posts it to our Facebook and Twitter page in a manner that invites conversation and interaction.
  • Updates Facebook and Twitter accounts with current and relevant photos, video, or other content of the company activities and events.
  • Grows the company online social networks by increasing fan base and interactions.
  • Completes other social media projects as assigned.
Digital Media:
  • Takes pictures and videos of training events /customer’s events to be developed into content for the company’s website, Facebook and Twitter pages.
  • Uploads company and customers photos and videos to the appropriate server or DropBox account.
  • Organizes and archives digital images and videos.
  • Completes other digital media projects as assigned.
Research:
  • Regularly observes the online activity of model organizations researches and reports on “social media best practices”.
  • Completes other research projects as assigned
  • Analytics and Reporting
  • Uses Google Analytics to assess trends and activity on the company`s website.
  • Uses Facebook Insights to assess trends and activity on the company`s Facebookpage.
  • Uses Twitter Analytics to assess trends and activity on the company`s Twitter page.
  • Reviews data on the performance of social media platforms and adjusts plans or strategies to optimize reach.
Requirements
  • Creative Self-starter who is comfortable with both taking initiative and working in collaboration.
  • Ability to work with little or no supervision.
  • A very confident Individual.
  • Details oriented with strong written and verbal communication skills.
  • Experience with all Microsoft applications and Internet browsers. Experience in Photoshop and Design is an added advantage.
  • Familiarity and facility with mainstream social media platforms, including but not limited to Facebook, Twitter, Nairaland, Bella Naija, Instagram, Google+ and LinkedIn.
  • Good knowledge of graphic enhancement.
Eligibility:
  • This position will require that you have your own computer (laptop) to complete the projects and tasks.
  • Most importantly, the candidate should be flexible and willing to take on multiple tasks in a startup environment. This position will benefit someone who is interested in Marketing and Ecommerce.
  • Candidates should maintain a positive attitude under pressure, exhibit a strong work ethics, and enjoy working with a wide range of personalities.
Remuneration
We provide a stipend to cover travel and any work related expenses.

Application Closing Date
15th November, 2017.

How to Apply
Interested and qualified candidates should send their Resume to: hr@carpartsnigeria.com using the Job Title as subject of the email.

  

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