Customer Care Personnel at CarpartsNigeria Automobile Limited

CarPartsNigeria.com is one of the leading online car and truck parts and accessories stores in continental Africa. We have a complete selection of high-quality parts for a wide range of new and used vehicle makes and models - offered at the lowest prices. There are millions of inventoried parts in the CarPartNigeria.com database, and the search is quick and simple.

We are recruiting to fill the position below:

Job Title: Customer Care Personnel

Location: Lagos (Mainland)

Job Responsibilities
Social Media:

• Updates Facebook and Twitter Accounts.
• Responds to posts or comments to bring value to user’s interactions with the company.
• Posts updates, news and announcements in a timely manner using appropriate content.
• Performs research to find articles, stories, resources, or other content that is relevant to our customer base and posts it to our Facebook and Twitter page in a manner that invites conversation and interaction.
• Updates Facebook and Twitter accounts with current and relevant photos, video, or other content of the company activities and events.
• Grows the company online social networks by increasing fan base and interactions.
• Completes other social media projects as assigned.

Digital Media:

• Takes pictures and videos of training events /customer’s events to be developed into content for the company’s website, Facebook and Twitter pages.
• Uploads company and customers photos and videos to the appropriate server or DropBox account.
• Organizes and archives digital images and videos.
• Completes other digital media projects as assigned.

Research:

• Regularly observes the online activity of model organizations researches and reports on “social media best practices”.
• Completes other research projects as assigned
• Analytics and Reporting
• Uses Google Analytics to assess trends and activity on the company`s website.
• Uses Facebook Insights to assess trends and activity on the company`s Facebookpage.
• Uses Twitter Analytics to assess trends and activity on the company`s Twitter page.
• Reviews data on the performance of social media platforms and adjusts plans or strategies to optimize reach.

Requirements

• Creative Self-starter who is comfortable with both taking initiative and working in collaboration.
• Ability to work with little or no supervision.
• A very confident Individual.
• Details oriented with strong written and verbal communication skills.
• Experience with all Microsoft applications and Internet browsers. Experience in Photoshop and Design is an added advantage.
• Familiarity and facility with mainstream social media platforms, including but not limited to Facebook, Twitter, Nairaland, Bella Naija, Instagram, Google+ and LinkedIn.
• Good knowledge of graphic enhancement.

Eligibility:

• This position will require that you have your own computer (laptop) to complete the projects and tasks.
• Most importantly, the candidate should be flexible and willing to take on multiple tasks in a startup environment. This position will benefit someone who is interested in Marketing and Ecommerce.
• Candidates should maintain a positive attitude under pressure, exhibit a strong work ethics, and enjoy working with a wide range of personalities.

Remuneration
We provide a stipend to cover travel and any work related expenses.

Application Closing Date
15th November, 2017.

How to Apply
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as subject of the email.