Helpdesk and Support Officer at Hobark International Limited (HIL)

Hobark International Limited (HIL) is the parent company of the Hobark group operating in the oil and gas industry. The company was incorporated in 1998, starting as a staffing agency based in Port Harcourt. Currently we have offices in 4 countries with our head office in Lagos.

We are recruiting to fill the vacant position below:

Job Title: Helpdesk and Support Officer

Req I D: Req-1255
Location: Onshore

Job Description

• Users support: Provide on-call support to end users. Record carefully all requests and activities. Identify recurrent issues and propose remedial actions (users training, modification request, …)
• Responsible for the activities required to align User roles to meet business/control requirements: investigation, approvals, justifications,
• Reviews users and acts on findings (User authorization entries and deletions, User Creation / Deletion, Inactive Users to be deactivated, Password changes, User Lock & Unlock, User validity expiration) and maintains logs of accesses
• Exceptions - (Segregation Of Duties, Master Data Access, User Modification/ Management, Review of the system, Review of logs, etc):
• Ensures that SOX requirements are met, performs several SOX controls
• Prepares quarterly review and pre-assignment compliance check of GIBR and SOX ABS 13.2.
• Management of Delegation of Authority in Unisup.
• Reviews approval rights in UNISUP and compares with approved Delegation of Authorit

Qualifications

• Formal education (Diplomas): Graduate, Chartered Engineer or equivalent
• Professional experience (number of years): 10 years Oil and Gas Experience with a minimum 5 years specialising in UNISUP (SAP) activity for the Oil and Gas environment.

Primary Skills:

• UNISUP Specialist, Administrator, BSc, MS Office, MS Power Point, Oil & Gas, Operations, SAP.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online