Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
We are recruiting to fill the position below:
Job Title: Training Coordinator
Job ID: HOT04KGT Location: Ikeja, Lagos
Brand: Curio - A Collection by Hilton
Job Description
A Training Coordinator will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
What will it be like to work for a Hilton Worldwide Brand?
Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its 13 global brands, which include Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®.
At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!
Responsibilities
As a Training Coordinator, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework.
Specifically, a Training Coordinator will perform the following tasks to the highest standards:
Support departments in developing cutting edge functional excellence and in developing leadership capabilities
Act as a change catalyst in the cultural and organizational transformation of the Hotel
Provide key input of Training aspects for all activities and plans of the Hotel
Support individual and team development, career development, and training and experience-based learning
Induct, coach, and mentor new Team Members
Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments
Partner with department to deliver training programs and other organizational and leadership development interventions
Monitor and conduct learning and development reviews with each department
Prepare annual training plans and training calendars for the hotel
Requirements
A Training Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Thorough knowledge of modern learning and development tools and technique
Excellent communication and presentation skills
Excellent people management skills
Demonstrated ability to develop interpersonal relationships
Positive attitude
Committed to delivering a high level of customer service, both internally and externally
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure
Ability to work on their own or in teams
Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint
Exceptional presentation and grooming
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources