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Front Desk/Customer Relation Officer at Jbex Global Engineering Limited

Posted on Tue 03rd Oct, 2017 - hotnigerianjobs.com --- (0 comments)


Jbex Global Engineering Limited owners of Jbex solar, an EPC company that is active in the planning and implementation of alternative systems.

We are recruiting to fill the position below:

Job Title: Front Desk/Customer Relation Officer

Location:
Rivers

Duties and Responsibilities
  • Grant access to building by appropriate implementation of Visitor Policy.
  • Answer incoming telephone calls, assist callers, take messages, provide information, and make referrals, and direct calls to staff members.
  • Maintain a safe environment by monitoring security system and emergency pull cord system, using good judgment in contacting
  • Appropriate personnel as needed.
  • Provide accurate information regarding application procedures, waiting lists, vacancies and qualifications to both callers and walk-in clients.
  • Provide assistance to residents requesting work orders or other forms as needed.
  • Provide timely referral to the staff for appointments or other assistance.
  • Maintain a professional and personable demeanor.
  • Update and maintain client information and program tracking.
  • Accurately document all activities.
  • Notify appropriate supervisor and/or manager of any critical incidents or emergencies.
  • Route incoming paperwork to appropriate staff members.
  • Assist other departments with miscellaneous items.
  • Provide monthly reports.
  • Attend Management/ Services staff meetings and agency staff meetings.
  • Participate in agency activities and committees as needed or desired.
Job Requirements
  • An HND or Bachelor's Degree
  • OND Degree Holders would also be considered if they have some experience in the field.
  • Able to communicate well in English both written and spoken.
  • Must be able to multi-task.
  • Ability to work well under stressful conditions.
  • General office clerical and computer skills required.
  • Because of the nature of this work, position requires someone pleasant, personable, and patient and having a desire to be of assistance.
  • Able to work with minimum day to day supervision.
Application Closing Date
30th October, 2017.

Method of Application

Interested and qualified candidates should submit their Curriculum Vitae to: [email protected]

Note: Applicants should use their position as mail subject and also should affix a copy of their recent passport.

  

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