Graduate Customer Service Officer (Receptionist) at a High Profile Aesthetic Clinic - Fadac Resources (FRS)

Posted on Thu 24th Aug, 2017 - hotnigerianjobs.com --- (0 comments)

Fadac Resources - Our client, a high profile aesthetic clinic in Lagos, is currently recruiting suitably qualified candidates, to fill the position below:

Job Title: Customer Service Officer (Receptionist)

Location: Lagos

Details

We are currently in need of a Customer Service Officer (Receptionist to report) .
The potential candidate act as the focal point of communication between patients, doctors and other relevant members of the primary care team.

Main Duties and Responsibilities

Be a competent member of the reception team by acquiring and maintaining a good working knowledge of all current and developing administration procedures, thereby adding to the efficient and smooth running of the practice.
Greet patients and visitors to the practice and respond appropriately to and/or redirect all patient and visitor requests.
Book in patients and visitors in line with practice appointments and procedures.
Book, amend and cancel patient appointments as required
Answer incoming telephone calls, ensuring calls are handled appropriately or documented and redirected.
Ensure up-to-date maintenance of computerised records - including correct filing of results and letters.
Receive incoming mail, process and distribute as appropriate

Specific Requirements

Candidate must be a female
Good communication skills, general computer knowledge and any relevant previous experience would be helpful.
Ability to work well in a team, but also without direct supervision and on own initiative when necessary.
A degree in any field is a must.

Application closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV's to: [email protected]

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