Marketing Contact Data Program Lead at Oracle Nigeria (Re-advertised)

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.

We are recruiting to fill the position below:

Job Title: Marketing Contact Data Program Lead

Ref No: 17000A8M
Location: Nigeria
Job Type: Regular Employee Hire
Organization: Oracle
Job: Business Operations
Job Level: IC4 (46040)/IC5 (46050)
Reports To: Senior Director, Digital Transformation, EMEA & APAC Marketing

Background

• We are seeking an outstanding individual to programme manage the entire Contact Data Program for the region (EMEA or APAC).
• Contact data entails contactable details for customers and prospects and is critical to achieving business goals by supporting outreach to target market segments.
• To deliver continued high quality contact data as per the requirements of the business, this role will require extensive Stakeholders interactions and management across the business (Sales, Business Development Group & Marketing) as well as with Vendors and Marketing Shared Services.

Summary/Detailed Description

• Leads the Contact Data Program for Region (EMEA/APAC)
• Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives.
• Provides business practices and processes.
• Develops, communicates, and trains the organization on business practices and processes.
• Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing.
• Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities.
• Provide management with economic impact and compliance issues surrounding key business decisions and/or deals.
• Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance.
• Drive implementation of new processes and procedures.
• Leading contributor individually and as a team member, providing direction and mentoring to others.

Responsibilities
This individual will be an experienced Project Manager or Program Manager with an understanding of contact data and Accounts:

• Liaise with Business Stakeholders in Sales (Field, Oracle Digital Prime, Applications, Technology), Business Development Group and Marketing to understand requirements around contact data for markets, segments, Personas & Line of Business
• Execute on the requirements working with Vendors, Marketing Shared Services & Contact Data Analysts
• Scan vendor landscape for new capability and maintain market wise vendor lists that together with regional vendors provide maximum impact
• Setup local vendor partnerships to deliver contact data with a focus on KPIs, SLAs & cost effectiveness
• Report & manage vendor performance to extract maximum ROI from investments
• Report on overall results of contact data program. Clear & regular management & Stakeholder communication around results, the benefits and progress of initiatives
• Track progress over time of contact data health
• Assess levels of engagement with audiences & how often contacts are used
• Own data cleansing for region, working with Marketing Shared Services & vendors to update & maintain contact data information in the Marketing Database
• Support initiatives to enable better Rep access to contact data through Oracle systems
• Manage audience management process for region to determine who the Approvers should be
• Provide inputs for broader communication of program, objectives, progress, results & timelines
• Provide enablement & communication material, as required, to Sales & Business Development Group to drive contact creation & options through Reps

Job Requirements

• Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
• Ability to collect, organize, and display data in spreadsheet format.
• Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected.
• For this, relationship management skills strongly desired.
• Strong written and verbal communication skills.
• 8 plus years relevant work experience.

Candidate Profile
The successful candidate should have Experience in:

• Running transformative change programmes in a virtual environment (e.g. leading large scales contact data sourcing initiatives)
• The delivery of Marketing campaigns preferred
• Project and Programme Management
• Working in a multicultural team
• Working and influencing senior management and different functions / lines of business
• Working with and reporting progress to Senior Management (up to VP)

Outstanding Skills and Competencies:

• Engaging Virtual Teams & managing Stakeholders
• Passionate about best in class customer experience and delivery
• Embracing and Leading Change in a complex fast moving environment
• Working Globally and in multi cultural environments
• KPI tracking and reporting
• A collaborator, partner and influencer with Sales, BDG and other supporting functions across all levels of the respective organizations.
• Strategic thinking and attention to detail
• Communication at all level of the organisation
• Prioritization
• Influencing and Negotiation
• Organizational Awareness
• Planning & Organizing
• Results Orientation

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online