Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
KyDAL Office Point (KOP) Job Recruitment (3 Positions)

Don Quester Consulting Job Recruitment (13 Positions)

MBIS International Job Recruitment (3 Positions)

HNJ Exclusive Job GOODY Bag - March Week Two UPDATE!

Mopheth Nigeria Limited Trainee & Exp Job Recruitment (4 Positions)

Sevan Construction Nigeria Limited Job Recruitment (5 Positions)

Oilserv Limited Job Recruitment (6 Positions)

Greywood Hotels & Apartments Job Recruitment (6 Positions)

Food Concepts Plc Job Recruitment (7 Positions)

Joefelin Resources Job Recruitment (6 Positions)

Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

CVM Career Company Job Recruitment (4 Positions)

HNJobs (Recap): International Agency / NGO / Multinational Job Opportunities - HNJ Exclusive

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

HNJobs (Recap): Remote / Work-At-Home Job Opportunities

Refonte Learning Internship & Exp. Job Recruitment (19 Positions)

M-KOPA Nigeria Job Recruitment (3 Positions)

Compovine Technologies Limited Job Recruitment (8 Positions)

The Advertisers Job Recruitment (3 Positions)

Shell Petroleum Development Company Graduate & Exp. Job Recruitment (9 Positions)

Koolboks Limited Job Recruitment (3 Positions)

Contemporary Group Limited (CGL) Job Recruitment (5 Positions)

G-Shoppers Global Services Limited Job Recruitment (3 Positions)

Guaranty Trust Holding Company Plc (GTCO) Job Recruitment

Amecron Nigeria Limited Job Recruitment (3 Positions)

Biz Afric Solutions Job Recruitment (4 Positions)

Graduate Industrial Hygiene Intern at ExxonMobil Corporation

OIC Partners Limited Job Recruitment (4 Positions)

Syx-Brij Nigeria Limited Job Recruitment (10 Positions)

African Industries Group (AIG) Job Recruitment (15 Positions)

SIMS Nigeria Limited Job Recruitment (5 Positions)

R & R Recruiting Services Job Recruitment (8 Positions)

Ethnos Cyber Limited Job Recruitment (3 Positions)

How to Apply for Jobs on Your Phone Without Frustration: Avoid These Job Application Mistakes and Get Hired Faster

WIOCC Nigeria Limited Job Recruitment (5 Positions)

Fairmoney Microfinance Bank Job Recruitment (5 Positions)

Owens and Xley Consults Job Recruitment (9 Positions)

Edgewood Consulting Limited Job Recruitment (3 Positions)

Peridot Forte Solutions Consulting Limited Job Recruitment (3 Positions)

Stretch-It Concepts Limited Job Recruitment (6 Positions)

Nepal Energies Limited Job Recruitment (3 Positions)

TMAsourcing Solutions Job Recruitment (4 Positions)

The Nigerian Institute of Journalism (NIJ) Job Recruitment (10 Positions)

Lacare Staffing Solutions Job Recruitment (3 Positions)

Montaigne Place Job Recruitment (5 Positions)

Recare Limited Job Recruitment (3 Positions)

LSG Sky Chefs Things Remembered Services FZE Job Recruitment (8 Positions)


Customer Service Manager at Spectrum Forwarding & International Logistics Limited

Posted on Fri 16th Jun, 2017 - hotnigerianjobs.com --- (0 comments)


Spectrum Forwarding & International Logistics Limited, have been practicing Logistics business since year 2004 and was incorporated and registered in Nigeria on the 29th December, 2009 with Corporate Affair Commission.

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Lagos

Key Responsibilities
  • Attend to customer requests and all issues related to Export/Import cargoes via call, email, fax and any possible channels within agreed timelines and as assigned by direct supervisor through task demarcation or on ad-hoc basis.
  • Lead and manage Customer Service Representative (CSR) team to ensure departmental/company goals and objectives are met
  • Provided extended follow up with customers via phone on Special cargo detail submission, Documentation improvement etc.
  • Reach out timely to other stakeholders and functions in order to have timely coordination on solution offering to customers.
  • Investigate customer’s problems and find solutions
  • Build and maintain strong, long-lasting customer relationships
  • Develop a trusted advisor relationship with customers
  • Hire and train Customer Service Repss
  • Ensure the timely and successful delivery of our solutions according to our customer’s needs and objectives
  • Analyze data and statistics
  • Work with sales, IT specialists, warehouse supervisors, shipping and inbound freight coordinators
  • Compile and print records on overall customer satisfaction
  • Isolate and identify areas of improvement
  • Other tasks as assigned by Supervisor
  • Working overtime as per task distribution as when required
Qualifications/Requirements
  • Bachelor's Degree in Business, Foreign trade (or relevant field)
  • Minimum of 2 years of experience in customer service or sales or fresh graduates with outstanding results will be considered.
  • Excellent interpersonal, analytical, written and oral communication skills
  • Ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision
  • Demonstrated record of understanding and meeting customer expectations
  • Proficient in Microsoft Office and Windows-based computer applications
  • Team player
  • Result Orientation
  • Proactive co-operation and CARE capabilities
  • Project management skills
  • High sense of urgency
Application Closing Date
7th July, 2017.

Method of Application
Interested and qualified candidates should send their applications to: info@spectrumforwarding.com

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *