Technical Assistant, Centre for Monitoring and Communication at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the vacant position below:

Job Title: Technical Assistant, Centre for Monitoring and Communication

Location: Borno

Tasks and Responsibilities

• Ensure adherence to NRC policies, tools, handbooks, guidelines and procedures
• Conduct daily CMC activities whilst adhering to NRC’s Standard Operating Procedures (SOPs)
• Assist with the implementation of the support function according to SOPs
• Ensure proper collation and storage of Information
• Complete status reports and maintain databases as required within the CMC
• Promote and share ideas for improvement of the support function
• Facilitate efficient communications and information flow for all field teams.
• Log all communications and dispatch them without delay.
• Keep all necessary messages sent/received by NRC communications systems strictly confidential.
• Ensure that all NRC CMC users comply with proper communications procedures
• Advise CMC Team Leader immediately of faults in the telecommunication networks / communications equipment and undertake all necessary action to provide a prompt reestablishment of service.
• Monitor open source channels (TV, radio, social media, etc) collate and store relevant information and update the Team Leader and Security Officer accordingly.
• Receive Staff Feedback Forms and collate information for daily follow up by Team Leader
• Carry out any other duties as delegated by the supervisor and Management.

Specific Responsibilities

• Prepare day to day financial transactions
• Verify post backs for Agresso import
• Establish a good system of advances management
• Management of bank and cash transactions
• Facilitate cash counts and safeguard of cash in the office.
• Facilitate audit activities.

Qualifications

• Relevant university degree, or other relevant educational background combined with relevant professional experience.
• Experience of working in a Communications Centre / Radio Room in a humanitarian context
• Knowledge of VHF / HF Radio Protocols and Procedures
• Previous experience of working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal
• Knowledge of Hausa and Kanuri languages (minimum)
• High-level competency in computer skills (Microsoft Office applications)
• Contextual knowledge of north east Nigeria (Borno State) preferred.
• Experience with start-up Monitoring and Communications projects

Personal Qualification:

• Ability to work under pressure, independently and with limited supervision.
• Highest standards of ethics and integrity
• Handling insecure environments
• Communicating with impact and respect
• All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

We Offer

• Commencement: ASAP
• Contract period: 6 months (with possibility of extension)
• Contract Type: Full time (Working Days - 5 days per week including night shift)
• Salary/benefits: According to NRC’s directions
• Duty station: Maiduguri, Borno State

Application Closing Date
19th June, 2017.

Method of Application
Interested and qualified candidates should send their Application letter in their own handwriting with an updated CV, Copy of valid means of identification (National Passport, Driver’s license, National Identity card or voter’s card), Copies of school certificates (Please do not send or submit your original certificates) to: [email protected]
Or
Candidates can submit applications in a sealed envelope with candidates’ name and position clearly indicated, the Application package should be submitted at the following locations:
Maiduguri:
Norwegian Refugee Council,
Plot 08/10 Jimina Street, Off Damboa Road,
Maiduguri,
Borno State.
Or
Norwegian Refugee Council Office,
Dikwa,
Borno State.

Note