MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Senior Manager, Risk Management
Location: Lagos
Division: Business Risk Management
Job Purpose
To assist Senior and Executive Management with the implementation of proper best practice Risk Management framework, policies and processes; promote competence, awareness and integration, and facilitate an efficient reporting protocol on risk exposures and prevention strategies to key stakeholders.
Job Summary
Support the Shareholder return strategy by developing and implementing Processes that are aligned to achieving elements on the business score card.
Participate in the review of business processes (headcount, process optimisation etc), to drive efficiency gains.
Participate in Contract negotiations to reduce cost and drive MTNN Asset Optimization efforts.
Provide input into forecasting, planning, and development of the budget for the unit and actively monitor business risk management operations, ensuring expenditure is in line with the agreed budgets.
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Serve MTNN’s customers and provide solutions to improve the customer experience.
Drive an increase in MTNN’s Net Promoter Score
Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
Provide timely and quality reports to stakeholders including escalation of risk issues in line with appetite and escalation process.
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Partner with MTNN’s Ecosystem Partners to deliver business value
Review internal and external business environment and provide input into the development of plans for the roll-out of Risk Management in conjunction with the Business Units across MTNN, in alignment with the Group Risk Management Framework.
Analyse long term implications of actions on the viability of the business from a broad perspective and assess the impact of risk management decisions and recommendations on other areas in relation to the organisation
Develop, implement and fine-tune methods, processes and systems to enhance divisional performance and ensure MTNN’s operations are driven by best practices to achieve continuous improvement and foster innovation.
Provide input into the development of risk management policies and procedures and develop operational plans and targets in alignment with MTNN business strategy.
Implement and maintain Business Risk Management policies and procedures and ensure periodic review of their effectiveness and impact.
Analyse local conditions utilizing appropriate models and competitor activities and assess potential business risks.
Facilitate enterprise-wide risk assessments, mitigation and ownership in all Business Units across MTNN including annual Principal Risk assessment workshop with Excom, in line with the Group ERM framework.
Ensure that ERA (risks management system/ tool) is implemented and fully utilized to automate the risk management process within MTN Nigeria.
Perform in-depth evaluations on key risks within the organization and assist the business in developing prevention strategies and business continuity plans.
Provide input into the development of procedures and processes for crisis prevention and management.
Facilitate the implementation of defined project risk management framework and provide ongoing risk identification, assessment, monitoring and reporting to the stakeholders.
Support the Insurance unit in its implementation of Insurance risk management per Group framework.
Provide Enterprise Risk Management reports to stakeholders and contribute to reports to Audit and Risk Committee on a quarterly basis.
Regularly monitor and review resources of the department ensuring they are allocated and utilized in a cost effective and financially disciplined manner.
Provide training to management and staff on risk matters and train the use of ERA software,
Facilitate the application of the risk maturity model across selected risk specialist areas
Requirements
Education:
B.Sc/B.Eng in Any numerate discipline
Risk Management qualification would be an added advantage
Professional Certification - ACA or ACCA or CIA is required.
Experience:
Minimum of 10 years’ experience in Risk Management in a Telco, Consulting or an audit firm
Minimum of 3 years’ experience in an area of specialization; with experience in supervising/managing others
Experience working in a Large organization
Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous
At least 3 years financial experience in Business Risk or Auditing