Porter at a Highly Rated Ultra-Luxury Hotel - FlexEdge Limited - 7 Positions

FlexEdge - Our client, a highly rated ultra-luxury hotel in the Federal Capital Territory Abuja, is recruiting suitable, qualified and well experienced candidates to fill this position below:

Job Title: Porter

Location: FCT, Abuja
Slot: 7

Position Objective
The objective for the Porter position is to:

• Ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner.
• Be present at the Reception desk or in the lobby in all readiness to assist guests, colleagues and visitors when requested

Role / Responsibilities

• Greet and welcome all guests to the hotel and relieve guests of their luggage on arrival.
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
• Responsible to collect and distribute post, parcels
• Ensure the efficient delivery and collection of group luggage.
• Ensure that guests verify that all luggage has been accounted for.
• Ensure the lobby and forecourt areas are always clean and tidy.
• Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
• Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.

Qualities and Skills Required:

• Courteous, friendly and helpful
• Excellent communication skill
• Physically competent
• Customer centric

Professional / Educational Requirements

• Minimum of Secondary School Certificate
• Minimum of 2 years’ experience as a porter or bell boy working in a luxury hotel or serviced apartments environment.

Application Closing Date
26th May, 2017.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected] with “PORTER-HOSP-FCT” as subject of the mail.

Note: Only Candidates residing in Abuja need apply. Only qualified candidates will be contacted