HouseKeeping Supervisor at a Highly Rated Ultra-Luxury Hotel - FlexEdge Limited

FlexEdge - Our client, a highly rated ultra-luxury hotel in the Federal Capital Territory Abuja is recruiting suitable, qualified and well experienced candidate to fill this position:

Job Title: HouseKeeping Supervisor

Location: Abuja
Reporting to: Executive HouseKeeper

Position Objective
The objective for the HouseKeeping Supervisor is to:

• Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel.
• Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment.

Role / Responsibilities

• Ensure that work/cleaning schedules are followed as closely as practical
• Submit accident/incident reports to the director on the shift in which they occurred.
• Ensure that personnel are performing assigned tasks in accordance with established housekeeping procedures
• Ensure that appropriate personal protective equipment used in the handling of infectious materials is available and easily accessible to housekeeping personnel.
• Supervise housekeeping staff attendant and shift issues
• Handles first level complaint escalations
• Liaise with maintenance departments to ensure smooth flow of repair work in the hotel
• Liaise with Front Office regarding guest check in’s and check outs, room assignments and rooming lists
• Ensure the hygiene and safety of the hotel bedrooms
• Monitor room maintenance
• Ensure that guests receive high quality service
• Ensure world class standard is applied in housekeeping

Professional / Educational Requirements

• Education to HND level or similar standard in hotel management
• A minimum of 2 years working experience in the hospitality in housekeeping capabilities
• 1 years Significant experience is supervisory role
• Fluency in a second language would be an advantage and beverage industry

Qualities and Skills Required:

• Excellent listening
• Attention to detail
• Time management skills
• Ability to deliver training
• Team working
• Excellent Customer relationship management
• Good physical resilience
• Amiable disposition
• Organization and thoroughness
• Discretion: not disturbing guests

Application Closing Date
12th May, 2017.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected] with “HKS-HOSP-FCT” as subject of the mail.

Note:

• Failure to use code as subject of the mail automatically disqualifies candidate.
• Only qualified candidates will be contacted.