Manager, Planning and Forecasting at MTN Nigeria

Posted on Thu 27th Apr, 2017 - hotnigerianjobs.com --- (0 comments)

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager, Planning and Forecasting

Location: Lagos

Job Description

Manager, Planning & Forecasting is part of the Planning & Fulfillment team at the Opco and would lead the Demand planning and forecasting process. Demand planning and forecasting management covers demand forecasting, demand planning and sales and operational planning processes for trading stocks and assets. These processes would involve interactions with Opco BP and Centers of Excellence (CoE).
Manager, Planning & Forecasting would support the Senior Manager, Planning & Fulfillment and supervise the Planner, Demand and Planner, Material Resource.
Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
Monitor changes to SCM related statutory, regulatory, legal compliances and update MTN checklist. This includes compliance with Safety Health and Environment (SHE) regulation, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landed costs.
Develop policies and procedures for implementing distribution strategy (customise to physical local conditions)
Ad hoc and Operational Meetings
Set up /participate in ad hoc and operational meetings
Report at process and functional level
Manage and resolve escalations that have impact on critical path of service delivery
Escalate issues that will result in significant time, scope, employee/client or cost impact if not resolved
Manage and provide solutions to issues that require formal resolution
Set up and manage project status meetings
Review and identify key risks, issues and dependencies and set mitigation actions
Sign-off / make decisions regarding operational changes
Review performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAs
Create and monitor plan for continuous improvement
Review performance of CoE Reporting
Review reports on a monthly basis from CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
Review reports on specific projects as per the defined timelines
Source, induct, and manage talent in accordance with legislative guidelines
Ensure open communication channels with staff and implement change management interventions where necessary
Provide definition of roles, responsibilities, individual goals and performance objectives for the team
Set KPIs and provide regular performance feedback through a well-defined and implementable performance review program
Develop and implement a training plan in order to build and develop skills within the team
Performance manage resources in accordance with HR policy and legislation where necessary
Actively participate in leadership team and develop skills of own team
Promote an ‘MTN centric’ and a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance
Serve the Division’s internal customers and provide solutions to improve the customer experience.
Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
Drive an increase in MTNN’s Net Promoter Score.
Plan and manage supplier relationship with Distribution Company and customer relationships.
Guide and direct vendors and third parties in achieving MTN Opco objectives
Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
Maintain effective working relationships with internal and external suppliers.
Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
Participate in contract reviews; manage customer service issues with service providers and review the operations of the service providers, at intervals
Make certain service providers adhere to standard procedures as well as properly executes the agreed terms and conditions.
Coordinate with relevant authorities (internal / external) to obtain approval and ruling within the due date
Escalate sensitive issues in a timely manner
Collaborate with CoE to develop and implement demand planning and management strategies Review and approve demand forecast
Prepare demand plan for trading stock and assets
Review forecasting errors and prepare resolution plan for refining errors
Monitor forecasting performance
Review variance analysis reports and identify corrective actions to resolve variance
Liaison with relevant stakeholders and conduct sales and operational planning review meetings
Prepare sales and operational plan in collaboration with internal stakeholders, stakeholders at Opcos and aggregate the procurement requirement
Assist in identifying potential supply constraints, risks and issues
Monitor sales and operational planning

Job Condition

Normal MTNN working conditions
May be required to work extended hours

Experience & Training

First Degree in Engineering, Supply Chain Management or related discipline
Fluent in English
CSCP (Certified Supply Chain Professional)
CPIM (Certified in Production and Inventory Management)
Minimum of 6 years’ experience which includes:
Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
Experience working in a medium to large organization
Supply Chain Management experience
Vendor management Experience
Working experience in Oracle Training:
CPIM (Certified in Production and Inventory Management)
CSCP (Certified Supply Chain Professional)
CBAP(Certified Business Analysis Professional)
SCOR-P (Supply Chain Operations Reference Model – Professional)

Minimum Qualification

BA, BEd, BEng, BSc, BTech or HND.

Application Closing Date

5th May, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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