Front Desk Officers / Client Relation Executives at Riddle Technologies Limited

Riddle Technologies Limited - We carefully study our client needs, and deploy a suitable solution using latest Technology. The carefully balanced combination of knowledge of the local conditions, the innovative approach to security issues and the working experience in partnership, enhances our capabilities to effectively manage projects

We are recruiting to fill the position below:

Job Title: Front Desk Officer / Client Relation Executive

Location: Lagos

Job Description

• Using customer service tools to answer inquiries and provide information to the general public, customers, visitors, and other interested parties.
• Transmit information or documents to customers, using electronic mail, sms, phone call or social media platforms.
• Receive payment and record receipts for services.
• Process correspondence, training time-tables and other documents.
• Manage day-to-day clients and company's social media accounts using advance digital management tools.
• Plan, organize, direct, manage, and evaluate the customer service activities.
• To be fully conversant with all services, in order to give potential and existing customers accurate information in a professional and timely manner.
• Resolve customer complaints and answer customers' questions regarding organizational policies.
• Perform and/or direct day to day administrative tasks.

Criteria, Skills and Requirements

• Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Good oral and written communication skills
• Music have fantastic customer-relation.
• Has good team spirit and work ethics
• Must be proficient at using social/online media

Application Closing Date
31st May, 2017.

How to Apply
Interested and qualified candidates should send their resume to: [email protected]