Client Service Officers at Leading Multinational Chemical Company - Adexen Recruitment Agency

Posted on Wed 05th Apr, 2017 - hotnigerianjobs.com --- (0 comments)

Adexen Recruitment Agency is mandated by one of the world's leading multinational chemical company, to fill the position of:

Job Title: Client Service Officer

Job Reference: 1246
Location: Lagos, Nigeria
Industry: Industry & Manufacturing
Function: Commercial & Communication
Contract Type: Temporary (6 Months)

Job Description

The incumbent will be expected to take full responsibility for all back-office processes for export and local orders for the business unit
Support to local and global sales team with regards to BASF processes and procedures to facilitate growth for the complex environment.
Customer management (including Data Base)
Knowledge capturing and sharing with relevant stakeholders.

Responsibilities

Handling client enquiries, checking stock availability, compiling quotes;
Processing orders on SAP, create delivery note and invoice, coordinate transport;
Tracking, completing required documentation, clearing of stock;
Dealing with inspection agency, managing reports and registers, following up on payments;
Proactive Credit Management (including working in SAP), creating new client accounts;
Monitoring overdue accounts, resolving account queries and payment allocations;
Reporting and Planning (completing export registers as per SARS requirements, planning, weekly and monthly status reports and updates and APO);
Non-Conformance Management and Inventory Management (demand and supply balance, aging stock monitoring, bonded warehouse arrangements, sub-contractor management, ensuring process compliance, invoice management).

Expectations

The ideal candidate should possess a National Diploma in or an equivalent tertiary qualification
Minimum of 2 - 4 years’ experience in the customer service, sales administration or internal sales field would be required
Candidates must have a proven track record of organizational and entrepreneurial skills
Excellent communication and problem solving skills
Ability to work independently
Excellent SAP knowledge with a high level of computer literacy (MS Office, Lotus Notes)
Customer focus and high level of commitment
Team player with a high level of administrative skills
Proven revenue generation (in previous roles)
Fluent in English and any other European language desirable
Knowledge and understanding of local labour markets and employment law regimes within Nigeria is a real plus
Excellent Use of Excel, Power Point & other MS office packages.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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