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Training Manager - Abuja at Interra Networks Ltd.

Posted on Thu 20th Dec, 2012 - hotnigerianjobs.com --- (0 comments)


Interra Networks Ltd. is an Information & Communications Technology (ICT) company headquartered in Atlanta, USA with an office in Abuja, Nigeria. We operate a BPO (Business Process Outsourcing) facility in Abuja and provide technology-enabled services to the public and private sector. We are currently recruiting personnel for the following positions:

Job Title: Training Manager

Location: Abuja Nigeria

Job Description:
Major Duties and Responsibilities: 
  • Identify training needs within the entire staff base, including training requirements for entering into new market areas.
  • Develop and maintain up-to-date training and personal development plans for all staff.
  • Ensure training targets are met and maintained in accordance with current legislation.
  • Deliver appropriate training programmes in accordance with legislation and current industry best practice.
  • Monitor staff through training programmes ensuring personal and organizational targets are achieved.
  • Maintain up-to-date records of all training delivered in personnel and electronic files.
  • Identify and source training funding from various funding streams.
  • Monitor the use of training funds.
  • Maintain up-to-date knowledge of legislation relevant to training and disseminate any new requirements appropriately to colleagues.
  • Produce reports as required

Skills/Qualifications:
  • Good literacy and numeric skills
  • Experience of working within the customer Care Industry
  • Working knowledge of planning and delivering training programmes
  • Understanding of training options available
  • Experience of allocating, monitoring and controlling financial resources
  • Experience of maintaining effective recording systems
  • Working knowledge of the Telecommunication industry and surrounding regulations and legislation
  • Process and procedure driven
  • Excellent communication skills
  • Ability to work on own initiative and as part of a team
  • Good planning and organizational skills
  • Ability to cope with pressure
  • Ability to cope with change

Education
Good first degree in relevant field
2-5 years experience in similar position.

Application Closing Date
2nd January, 2013

Method of Application
Interested and qualified candidates should
Click here to apply online

  

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