Information & Records Manager Nigeria at the British Council Nigeria

The British Council is the world’s leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.

We are recruiting to fill the below position of:

Job Title: Information & Records Manager

Region: Sub Saharan Africa
Locations: Lagos and Abuja
Department: Nigeria
Pay Band: PB6
Reports to: Compliance Assurance Manager

Purpose of the Job

• The Information & Records Manager will support the British Council’s reputation by providing professional and business assurance particularly in the fields of:
  • Records Management
  • Information Security & Governance
  • Knowledge Management
• The role will work closely with the Nigeria team and the Regional Information Management and Monitoring & Evaluation Advisor to deliver, support and embed information Governance & Security in the business.
• The role will implement relevant policy and procedures with a view to developing an information culture while enabling the business to take responsibility for the effective management and security of its information. 
• He/she will be comfortable with a highly visible role and must display an understanding of the organisation’s aims as well as have the ability to connect with operational colleagues.

Accountabilities, Responsibilities and Main Duties

• The role will be responsible for ensuring implementation of the agreed practices within Nigeria, and collaborate with other Information Management Focal Points across Sub Sahara Africa.

Records Management:

• Ensure records retention and disposal policy are applied in a way consistent with corporate policy
• Ensure security classifications are applied in a way consistent with corporate policy
• Maintain and control the development of a records classification plan
• Support teams in the setup of project information management plans and retention schedules
• Support Regional Information & M&E Advisor to develop and maintain close working relationships with the regional network of focal points.
• Develop and implement a business recovery plan and support regional Information and M&E Advisor in developing a regional plan, working with relevant regional / country staff
• Support implementation of specific projects and related activities which support strategy development in areas of sensitivity and stringent regulation

Information Security and Governance:

• Ensure that security measures to protect personal data (for access, transfer, storage and disposal) are in place
• Ensure that appropriate mechanisms are in place to control access to information
• Ensure that processes are in place to enable timely responses to requests from others for access
• Maintain and control the development of a records classification plan
• Support teams in the setup of project information management plans and retention schedules
• Support Regional Information & M&E Advisor to develop and maintain close working relationships with the regional network of focal points.
• Develop and implement a business recovery plan and support regional Information and M&E Advisor in developing a regional plan, working with relevant regional / country staff
• Support implementation of specific projects and related activities which support strategy development in areas of sensitivity and stringent regulation.

Information Security and Governance:

• Ensure that security measures to protect personal data (for access, transfer, storage and disposal) are in place
• Ensure that appropriate mechanisms are in place to control access to information
• Ensure that processes are in place to enable timely responses to requests from others for access to information
• Monitor data sharing agreements with other organisations and work with colleagues to ensure adequate information assurance in the supply chain
• Keep up to date on Intellectual Property issues and policy relevant to the business.
• Contribute to the implementation of projects in the field of information law by conducting research and providing ideas and guidance to the Nigeria team
• Support implementation of specific projects and related activities which support strategies for information risk aligned to business needs including the Tax & Status business case for Nigeria
• Ensure that Information Asset Owners and Information Asset Managers are kept professionally updated and informed and that development opportunities are offered to them as appropriate.

Knowledge Management:

• Provide consultancy support to the Nigeria team in embedding global knowledge sharing practices (tools & techniques), facilitating the process of using them, in particular, to ensure effective records management and information governance.
• Support the Nigeria team in maintaining their SharePoint sites.
• Support the Nigeria Executive Team to develop a Knowledge Management Strategy for the operation.
• Keep up to date with relevant Knowledge Management initiatives in partner organisations and project teams.

Training, Awareness and Audit:

• Support learning and development, conducting training / workshops to develop relevant behaviours and skills in managers and teams to manage their business information effectively
• Work closely with teams to develop appropriate training and/or briefing for partners and consultants in relevant areas of Information Governance and Knowledge Management.
• Conduct agreed pre-audit checks and full audits across the operation and report findings to the Nigeria Executive Team
• Keep updated on technology developments that impact on the business e.g. CRM

Personal and Professional Development and Cross Team Working:

• Keep updated professionally in the IKM specialist and related areas.
• Keep updated on relevant Nigerian and UK law.
• Take an active role in IKM networking events in Nigeria and the wider Region if called upon.
• Develop and maintain connections with the information community within the Council
• Enhance the British Council’s reputation by communicating relevant developments to British Council teams (UK, regional and country-based) and to external partners, as appropriate

Key Relationships:

• Country Director Nigeria
• Compliance Assurance Manager
• Regional Information Management & Monitoring & Evaluation Advisor
• Nigeria Senior Leaders
• Project Managers
• Nigeria teams

Other Important Features or Requirements of the Job:

• The post holder will be expected to travel within Nigeria and regionally. As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time.
• Please specify any passport/visa and/or nationality requirement: Right to work in Nigeria
• Please indicate if any security or legal checks are required for this role:Reference Checks as per British Council HR policy in Nigeria

Person Specification
Behaviours:

• Making in happen (More demanding) - Challenging myself and others to deliver and measure better results (Essential )
• Creating Shared Purpose (More demanding) - Creating energy and clarity so that people want to work purposefully together (Essential )
• Being Accountable (More demanding) - Putting the needs of the team or British Council ahead of my own Connecting with others (More demanding) - Actively appreciating the needs and concerns of myself and others (Essential )
• Shaping the future (More demanding) - Exploring ways in which we can add more value (Essential )
• Working together (More demanding) - Ensuring that others benefit as well as me
• These behaviours will be needed to successfully carry out the role, but will not be assessed for recruitment purposes (Essential )
• Connecting with others (More demanding) - Actively appreciating the needs and concerns of myself and others (Essential )
• Shaping the future (More demanding) - Exploring ways in which we can add more value (Essential )
• Working together (More demanding) - Ensuring that others benefit as well as These behaviours will be needed to successfully carry out the role, but will not be assessed for recruitment purposes (Essential )

Skills and Knowledge:

• Communicating and influencing (level 2)
• Managing projects (level 3)
• Planning and organising (level 2)
• Analysing Data (level 2)
• Managing Risk (level 2)

Experience:

• Minimum 5 years of advisory level experience in records management, data protection, knowledge management and freedom of information policy - work

Qualifications

• Graduate in any areas of Information Science, preferably Information and/or Records Management

Application Closing Date
17th September, 2015.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here to download job details MS Word

Click here to download BC Core Skills (pdf)