COO/General Manager at Michael Stevens Consulting - Abuja

Michael Stevens Consulting - Our Client, a well known brand and a market leader in the Information Technology industry in Nigeria.

We are currently seeking qualified candidates for the role of:

Job Title: COO/General Manager

Location: Abuja

Job Description
The successful candidate will have the following duties:

• Select, supervise, and support the employee team
• Create and maintain an atmosphere in which employees willingly produce at maximum capacity
• Supervise maintenance of preferred staffing levels
• Develop performance standards
• Supervise ongoing employee training
• Complete and administer a yearly merit review with all direct reports
• Develop and maintain in conjuction with the HR Dept, a salary administration program and pay competitive wages based on performance
• Plan for and provide opportunities for employee advancement and development
• Continually build upon personal skills and knowledge

Quality Assurance:

• Overall responsibility for quality assurance
• Responsible for overseeing the assembly line

Marketing:
(Marketing involves developing and directing marketing activities):

• Prepare and review marketing plans with employees/managers on a regular basis
• Review individual department marketing plans annually
• Review individual department sales and promotion programs annually
• Plan marketing activities and review results and expectations with employees

Profitability and Sales:

• Profitability and sales involves establishing and achieving sales and profitability goals,and increasing the company’s market share through regular sales efforts.

Establish and achieve profitability goals:

• Supervise performance of purchasing functions to insure greatest value, while taking advantage of all discounts
• Supervise pricing and inventory policies designed to price competitively and achieve desired gross margin
• Establish profit expectations

Establish and achieve sales goals:

• Establish sales goals and develop plans to achieve them
• Maintain inventories at levels to assure service with a minimum of delivery delays, yet maintain inventory goals

Increase market share through regular sales efforts:

• Supervise sales staff and sales efforts
• Review daily reports
• Review sales results with staff regularly
• Ensure employees have the knowledge and information needed to achieve market share growth

Service:

• Ensure all customers receive courteous and efficient service from all employees
• Handle claims and complaints promptly
• Promote outstanding customer service

Reporting:

• Reporting involves keeping the board informed of the company’s status and activities, while also assisting with board activities.
• Submit monthly reports, general information, and recommendations to the board of directors
• Assist the board in formulating policies and provide all facts needed for board decision making
• Make policy recommendations and carry out board policies
• Help plan the annual meeting and report to board members

Capital Requirements:

• Work with the Chief Finance Officer to present annual budget to the board
• Obtain authorized approval from the board of directors before purchasing any fixed assets that will cost over an identified and agreed ammount
• Obtain approval from the board of directors prior to the sale of any fixed assets

Other Duties

• The general manager will perform duties as assigned by the board of directors and will enforce and uphold the company policies.

Educational and Skills Requirements

• Degree in the social sciences or any other relevant area
• Professional qualifications is desirable
• Minimum of 10 years experience in a similar role with experience at management level in the IT industry
• Strong analytical and evaluation ability
• Strong communication skills both verbal and written
• Influencing and negotiation ability
• Decisive
• Strong planning and organisational skills
• Strong team player who is able to work effectively with diverse client groups

Application Closing Date
10th May, 2015

How to Apply
Interested and qualified candidates should send their CV's to: [email protected] using the role applied for as the subject of the mail.

Note: Only shortlisted candidates will be contacted.