British American Tobacco (BAT) is recruiting to fill the vacant position of Facilities Manager.
Job Title: Facilities Manager
Reference Number: OM/NIG/NGN/FM/24-10-11 Location: Lagos
Remuneration: TBA
Reports to: HR Manager, Head Office
Requisition Number: 1
Principal Accountabilities:
Ensure that all aspects of the company business are provided with the necessary support at the head office with a view of achieving organisational goals and objectives. These will include maintaining a clean, conducive, comfortable and safe working environment that meets the desired corporate image
Maintain a world class working environment
Deal with escalated queries from Facilities Administrators
Develop, align, communicate and implement Facilities strategy that reflects the Company strategy
Develop and manage procedures and service quality to ensure efficient operation
Establish embed and manage Facilities as a front office service department to provide effective support to the business and ensure alignment with business strategy.
Ensure that EHS standards are fully observed by internal and external stakeholders within the premises in line with Company policy
Track & check all queries and ensure satisfactory resolution within targeted time frames
Track compliance of service centre against business needs & expectations
Continuously monitor process flows for quality and efficiency
Management of guesthouse, hotels and travel desks for optimal utilization of resources and global compliance
Records management and reports generation to ensure data integrity, provide awareness on utilization of resources and for necessary planning
Act as the Financial Manager for Facilities In terms of:
Providing the necessary guidelines and systems, monitor and assist with the preparation of the annual departmental budget in conjunction with HR Company Plan
Report monthly on actual spend vs. budget to HRLT
Investigate and explain budget deviations
Continuous monitoring of process flows for quality and efficiency
Manage relocation (accommodation) of assignees in Nigeria in accordance with set policies and guidelines and ensure that necessary immigration documents are processed in line with HR requirements
Develop Service Level Agreements in line with HR, Facilities strategy
Ensure that individual and team performance targets are identified, measured, feedback given and appropriate developmental or other corrective action taken
Develop and align team members’ skills as and when required
Monitor, report and advise management on best practices as required
Provide top support to all international assignees by ensuring that they are provided with adequate accommodation, equipped with furniture and fixtures necessary for their comfort and well being in line with company policy and standard
Manage service relationships with external parties involved to ensure efficient delivery
Actively engage with clients to ensure their satisfaction with service provided
Constantly liaise with stakeholders to ensure efficiency and effectiveness
Network with other blue-chip companies to benchmark Facilities models, policies, practices and procedures in order to implement a best practice approach
Maintain effective communication across internal and external service providers, ensuring smooth workflow processes
Enhance the effectiveness and efficiency of the department through a process of continuous business improvement
Review, develop and document all processes for the successful implementation
Oversee the collation and analysis of Facilities data to provide information on progress towards goals and objectives, issues and improvement areas
Oversee a database that fully manages and supports the Facilities department as a whole
Oversee the development of technology driven tools that significantly enhance the efficiency and effectiveness of Facilities processes
Knowledge, Skills and Experience:
University degree is a must
5 years experience in Facilities, Human Resources or a similar environment.
Strong leadership skills and good people management skills
Excellent customer service skills
Good team and Interpersonal skills
Good communication and planning skills
Relationship building skills at all levels
Microsoft Office applications (in particular, Excel)
Posted on Wed 02nd Nov, 2011 12:57:32 GMT by Ajakaiye Sylvester Olusegun
Must one have a Referer before one can apply?.
I have not been able to proceed in the application due to the simple fact that I don't have a Referer who works in BAT.
No. 2
Posted on Thu 03rd Nov, 2011 13:08:11 GMT by okpekpe victor
iam interested in working with your organisation
No. 3
Posted on Thu 03rd Nov, 2011 20:30:54 GMT by Olarinoye dorcas
Am really interested in working with your organisation though am yet to apply for the job.
No. 4
Posted on Sat 05th Nov, 2011 08:29:15 GMT by hayjaycity
this website is getting fucked, where is the nda defence application for recruitment updated on the site....
No. 5
Posted on Wed 09th Nov, 2011 13:53:41 GMT by tairu emmanuel
Am really interested in working with your organisation though am yet to apply for the job.
No. 6
Posted on Sat 10th Dec, 2011 15:22:14 GMT by Gregory Ukeh
I worked in BAT Lagos HQs on Victoria Island as a security operative under a contract for employment with Halogen security between 2004 and 2005..In 2005, i got admission to study Electronics/Computer Technology at the University of Calabar.I believe i would work in BAT again,not as a security operative but as a member of staff of this reputable organization.
No. 7
Posted on Fri 06th Jan, 2012 16:21:19 GMT by Olufemi ajayi
Am HND holder study marketing i will like to work in your organisation.Thanks
No. 8
Posted on Thu 19th Jan, 2012 10:44:53 GMT by shexy