Customer Project Manager at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Ericsson Nigeria is recruiting to fill the position of:

Job Title: Customer Project Manager

Location: Lagos, NG
Req ID: 25954

Job Summary
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks

• Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
• Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
• Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
• Manage project finance: ensure financial system monitoring
• Develop the business: participate to contract preparation & to pre-sales meeting
• Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

Position Qualifications
Core Competences:

• Leadership skills
• Consultative skills
• Financial understanding
• Business understanding
• Sales & business development skills
• Customer insight
• Negotiation & argumentation skills
• Project management skills
• Problem solving
• Presentation & communication skills
• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Analyzing
• Leading & Supervising
• Relating & Networking
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing

Qualifications & Experience Requirements:

• Bachelor's Degree in Engineering, Master preferred
• PMI certifications or PRINCE2 Practitioner mandatory
• 7 years Project Management experience in a telecommunication industry
• Clear evidence of customer facing interaction
• Project Sales Process knowledge
• Contract management exposure
• Supplier management experience

Application Closing Date
Not Stated

Method of Application
Interested and qualified candidates should:
Click here to apply online