Field Support Engineer (Eastern Region) at MTN Nigeria

MTN Job Title: Field Support Engineer (Eastern Region)

• Perform routine O&M procedures as prescribed for Power, Transmission and BTS Radio networks.
• React to emergency faults and ensure all faults are rectified promptly within contracted SLA.
• Resolution of repetitive faults affecting BTS radio network
• Ensure provision of power (requisite quality) to all sites within purview 24 hours a day
• Implement cross connect equipment in a designated area of the MTN Network
• Compile information and report on the availability of the transmission network in light of the Service Level Agreement (SLA).
• Swiftly diagnose and clear any faults or alarms assigned by trouble ticket, or ensure escalation within time period stipulated in SLAs to correct parties if unable to fix. To close or forward all trouble tickets promptly.
• Implement approved software changes as directed with change requests.
• Ensure maintenance work undertaken by contractors meets MTN Nigeria’s specification.
• Maintain a comprehensive set of records of all transmission links, BTS sites, power equipment and spares for all sites within designated area.
• Ensure all security and network Integrity documentation is completed and adhered to.
• Liaise with diesel contractors to ensure on-scheduled supply of diesel to sites within purview

• Four (4) years RF & BTS, transmission and electrical experience with a GSM or Wireless Telecomm operator which includes
• Two (2) years experience in  implementation and maintenance of power and cooling systems preferably in the telecommunications industry
• Experience in transmission and radio planning and  climbing towers is desirable
• Radio frequency propagation and radio/Micro Wave equipment installation and or maintenance.

• B.Sc Electrical/Electronics (Telecommunications)/Mechanical Engineering

• Tool of trade vehicle provided Normal MTNN working conditions. National travel and a valid drivers license.
• On stand by 24/7 through out the year.
• Overtime and the performance of call out duties are essential.
• Driving in high-risk areas and travelling high mileages is mandatory.
• Working at elevated heights and in extreme environmental conditions is a requirement.
• The use of safety climbing equipment while working at elevated heights is compulsory