Dana Airlines Limited Recruits Ticketing and Reservation Officer

Dana Airlines Limited (Dana Air) is a member of Dana Group of Companies Plc. The airline began commercial flight operations on Monday, November 10, 2008 and has grown to become one of Nigeria’s leading airlines.

The Dana Air fleet currently consists of Boeing MD83 aircraft which have a higher number of passenger seats and a larger cargo capacity than currently available in the country. The airline offers a two class service with 12 seats in its dedicated ‘Smart Class’ business cabin and 128 seats in its spacious ‘Traveller Class’ economy cabin.

Dana Airlines Limited is recruiting to fill the position of:

Job Title: Ticketing and Reservation Officer

Job Ref: TRO-018

Job Description
As part of our commitment to expand and provide a world class carrier to Nigeria we are seeking experienced and courteous individuals to join our team.

Key Accountabilities:

• Booking of Airline Tickets through Airline Reservation System.
• Handling Passenger Queries and responding / escalating to the next level if not solved.
• Computation and Preparation of Total Sales Report.
• Provide excellent customer service, anticipate and respond to passenger’s needs promptly and in a professional manner.

Requirements
To join us as a Ticketing and Reservation Officer you will need to:

• Possess a minimum of HND or BSc. qualification
• Have completed an IATA Course on Fares and Ticketing.
• Hands on experience on Airline reservation systems like AMADEUS, GALILEO etc.
• Have worked for a reputable airline for at least two years as a Ticketing & Reservation Officer.
• Be well versed with computer applications.
• Have excellent interpersonal and communications skills.
• Be willing to work in shifts.

You will be compensated with:

• Competitive salary package
• Excellent standard of training
• A highly organised and supportive environment
• Great opportunities for career advancement
• Smart and modern uniform

Application Closing Date
30th September, 2013

Method of Application
Interested and qualified candidates should send their CV to: [email protected]