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Head, Customer Relations Management at Dangote Cement Plc

Posted on Tue 03rd Sep, 2013 - hotnigerianjobs.com --- (7 comments)


Dangote Cement Plc is the biggest quoted company in West Africa and the only Nigerian company listed among forbes Global 2000 Companies. The company currently has several cement production plants in Nigeria in addition to presence in 13 African Countries.

To consolidate its current strategic expansion drive and as part of our growing vision, Dangote Cement Plc is seeking to recruit seasoned candidates for the following vacant position in the Sale and Marketing Team.

Dangote Cement Plc is recruiting to fill the position of:

Job Title: Head, Customer Relations Management

Ref No:
DCPSA002

Responsibilities

Provide leadership and direction to the customer relation management function to ensure consistent quality in service delivery, customer satisfaction and ultimately, customer retention and expansion of customer base. Copied: www.hotnigerianjobs.com

Person Specification
  • Bachelor's degree or its equivalent in a social science or related discipline
  • Post graduate degree.
  • Certification in customer service management will be an added advantage
  • Minimum of five (5) years relevant experience with at least one (1) year in a middle management positions
  • In-depth understanding of trends, challenges, opportunities, regulation and legislation relating to the cement manufacturing industry
  • In-depth knowledge of DCP’s product and service offerings
  • Deep knowledge of customer relationship concepts, techniques and methodologies
  • In-depth knowledge of market/customer segmentation methodologies
  • Deep leadership and people management skills
  • Strong negotiation and relationship management skills
  • Deep communication, presentation and facilities skills.
  • Strong customer service orientation. Copied: www.hotnigerianjobs.com
Application Closing Date
17th September, 2013

Method of Application
If you meet the requirements listed above and are interested in making a career with our company, please attach your resume and personal data in EXCEL SPREADSHEET in the format shown below and send them to this email address: [email protected] please indicate positions sought and reference Number

Excel Format
| Surname | First Name |  Last Name  | Gender  | Date of Birth  | State of Origin  | GSM | E-mail | Institution Attended  | Discipline  | Qualifications Grade & Year |  Professional Qualification(s) | Current Employer |  Years of Postgraduate Experience |

Or Download the Dangote Excel Format and fill-in.

Please Note: The following applications will not be entertained:
  • Applications that do not conform to the above format
  • Applications not received through the e-mail address provided above
  • Applications that do not meet specific requirements for each positions

  

Comments (7)

No. 1
Posted on Wed 04th Sep, 2013 22:42:00 GMT by Chiegbosi Clementina c

I studied Bsc in Economics came out with second class lower division and am interested in working ur company.here is my number 08038165387
No. 2
Posted on Thu 05th Sep, 2013 11:01:06 GMT by [email protected]

I studies Accounting in polytechnic and graduated with 2.20. am interested working in your company. here is my no. 08026540912
No. 3
Posted on Fri 06th Sep, 2013 07:21:27 GMT by Anyanwu linda

Gud morning sir, i read computer science and came out with lower credit was asking if u can employ me.
No. 4
Posted on Fri 06th Sep, 2013 09:18:56 GMT by Ogbijara ufuoma

Sir,i graduated from yabatech with an upper and awaiting result from UNN,Nsukka for my just completed PGD program in surveying & geoinformatics.I have interest to work for dangote,how do i apply?
No. 5
Posted on Fri 06th Sep, 2013 12:27:38 GMT by Abalogu obiageri

I studied business administration in the federal polytechnic kaura namoda i came out with distinction nd. please if u can employ i will like to work in your company this is my number 08132921545
No. 6
Posted on Sun 08th Sep, 2013 11:52:36 GMT by Maryjane Obieguo

I graduated frm a Federal Polytech nic wit a distinction, and wish to work in your organization in order to contribute my qouta. Pls here is my contact 07062274181
No. 7
Posted on Sun 08th Sep, 2013 11:52:54 GMT by Maryjane Obieguo

I graduated frm a Federal Polytechnic wit a distinction, and wish to work in your organization in order to contribute my qouta. Pls here is my contact 07062274181


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