Field Engineer at Kranite Nigeria Limited

Kranite Nigeria Limited commits itself to becoming an international company and a major Supplier and Designer Architectural Hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings.

We are recruiting to fill the position below:

Job Title: Field Engineer

Location: Lagos

Job Description

• Liaison and support of Kranite Nigeria Limited on a consultancy basis.
• Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used.
• Ensure claims staff receive fast, accurate information regarding claim Vehicles, in line with their operational objectives.
• Develop communication channels with customers, staff and service providers.
• Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
• Report on and investigate any areas of possible fraud.
• When required, complete forensic examination of motor vehicles to establish the validity of the claims.
• Monitor and control average total loss values.
• Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department.
• Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines.
• Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels.

Knowledge - Skills and Experience

• Excellent verbal and written skills with the ability to explain procedures without technical jargon.
• Compiling reports relating to Kranite Nigeria Limited performance.
• Above average letter writing skills for complaint procedures.
• Display integrity & balance diplomacy with assertiveness.
• Able to negotiate at all levels.
• Self-motivated, working with minimum supervision.
• Working as part of a team.
• Knowledge of Insurance Principles & Practices, types of cover, limit of liability, policy wording and terms.
• Knowledge of computerized estimating systems.
• PC literate.
• Full clean driving license.
• Minimum three years’ experience in motor vehicle estimating or Engineers environment.

Application Closing Date
11th December, 2017.

How to Apply
Interested and qualified candidates should submit their CV's to: [email protected]