IT Business Support Officer at a Leading Commercial Bank - Oscar Temple

Posted on Mon 31st Jul, 2017 - hotnigerianjobs.com --- (0 comments)

Oscar Temple - Our client is one of the leading and respected retail and commercial bank in Nigeria. They offer a comprehensive range of services to corporate, commercial and individual customers in Nigeria

We are recruiting to fill the position below:

Job Title: IT Business Support Officer

Location: Nigeria

Job Summary

Ensure availability / Uptime of Ancillary applications.
Ensure prompt resolution of issues.
Reduce application downtime to the barest minimum

Duties & Responsibilities

Ensure documentation of processes and procedures within the unit.
Proactively Ensure 0% downtime on all Ancillary applications within my purview in the Bank.
Review of Ancillary Applications for optimal performance.
Effective Training & Skill Transfer to all team members (Ancillary Application Support)
Ensures prompt resolution of issues.
Provide jobs status report on a weekly basis to the Head, Ancillary Applications.
Ensure prompt escalation of issues to the vendor(s).
Liaise with the responsible unit to ensure that the appropriate hardware resources are allocated to the application databases.
Ensure availability and optimal running of the databases by the unit responsible.
Ensure optimal security and performance of all databases by the unit responsible. Ensure that all databases /Applications are backed up by the unit responsible.
Analyze the processes/applications in use and initiate enhancement as the case may be.

Job Requirements

Good technology related university degree in Computer Science
Minimum of 4 years cognate IT and Software/Database Support experience in a large to medium size bank/financial institution or company providing related services.
Working knowledge of client server architecture environment.
Possess analytical and problem solving skills
Adequate knowledge of SQL scripting.

Key Competency Knowledge:

Oracle And SQL Server Databases
Data warehouse and Data Modelling
Large Data Extraction and Transformation

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Application and CV's to: [email protected]

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