Client Management Officer at Tolet.com.ng

ToLet.com.ng - Nigeria’s 1st online lettings agency and one of Nigeria’s fastest growing internet companies. We provide a comprehensive property rentals platform that helps Lagosians navigate the stressful, frustrating and unstructured Lagos property rental market.

We are looking for a suitable qualified candidates to join our team. ToLet.com.ng is Nigeria’s leading property search platform. We are changing the way Nigerians search for, rent & purchase real estate. To achieve this, we have created a fast and smooth online search system.

We are recruiting to fill the vacant positin below:

Job Title: Client Management Officer

Location: Lagos

Job Description

• As a client manager you will help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board.
• You will help our clients to better understand the full potential of our products and act as liaison between the client and the company.

Responsibilities
As a Client Management Officer, You Will:

• Contact, meet with, and follow up on our clients
• Make sure that agents see value from the system
• Coach agents on how to interact with customers
• Manage agent listings and ensure they are using their tools
• Provide trustworthy feedback and product review based on agents’ needs
• Build long-term relationships with new and existing clients
• Maintain a strong relationship with clients.

Requirements
Who You Are:

• You must have a Bachelor's Degree in a relevant field.
• 2+ years of customer service experience.
• You can communicate effectively and persuasively
• Flexible in work functions and duties
• Fluent in English, Pidgin, and at least one major Nigerian language
• Exceptional time management skills
• Smart and innovative with strong teamwork skills
• Highly motivated and target driven with a proven track record
• Good relationship management skills and openness to feedback
• Curious, a keen problem solver with a desire to take ownership to resolve issues.
• Ability to challenge ideas, ask question, provide ideas, and expand given instructions
• Candidate must be available to work weekends and public holidays.
• Must live in Lagos, Nigeria
• Positive attitude and energy is a must!

Applicatrion Closing Date
31st July, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Shortlisted applicants may be contacted at short notice.