HR Business Partner, Exams (Maternity Cover) at British Council

The British Council is the world's leading cultural relations organization and creates opportunities for people in the UK and worldwide to understand each other, to work together and learn from one another. We see this as crucial to building secure, more prosperous and sustainable futures for us all. We build trust and understanding between different countries and cultures and develop strong international links that are of benefit to people in Britain and the rest of the world.

We are recruiting to fill the position below:

Job Title: HR Business Partner, Exams (Maternity Cover)

Location: Lagos
Department: Human Resources
Pay Band: Pay Band 6
Fixed Term Contract: July 2017-Jan 2018

The Role

• HR Business Partner Exams will support the Head of HR and Country Exams Manager in the delivery of HR services in line with corporate standards.
• The post holder will undertake specific work within HR to support the effective management of the BC operation, focusing on our Exams operations. 

Purpose of Job

• To support the Head of HR and Country Exams Manager in the delivery of Exams HR services in line with corporate standards.
• The post holder will undertake specific work within HR to support the effective management of the BC operation, focusing on our Exams operations.

Accountabilities, Responsibilities and Main Duties
HR Operations:

• To ensure that managers carry out recruitment and selection according to corporate and equal opportunity standards ensuring adherence to local employment laws. Ensuring utilization of the HRIS; e-recruitment in the selection of new staff.
• To oversee the induction for all new staff and actively quality checking elements of the induction programme to ensure consistency in the process across all offices. Collecting feedback on induction programmes and acting on feedback provided to improve the process.
• Manage all aspects of risk associated with the working staff including Health Insurance, Life Assurance and Employee compensation. To ensure that all staff is covered under the health and life insurance scheme. Manage day to day relationship with vendor teams; health maintenance organizations, insurance brokers etc. - providing feedback to vendor on performance, communicate issues back to Head of HR as needed.
• To contribute to HR team objectives by attending and contributing to staff meetings.
• Assist in managing communications for effective dissemination of information to employees on wages, Equality Diversity & Inclusion (EDI) issues, disciplinary procedures, grievances, benefits and other HR policies and practices.
• Manages employee data with available HRIS (e-HR) system such as hires, promotions, transfers, performance reviews, terminations, and employee statistics for reporting. To prepare regular or special reports necessary for business decisions.
• To support Head of HR on the delivery of corporate HR strategies and plans. To ensure HR plans, issues and failings and risk are actively managed and reported to Head of HR for reporting at FCCF and ERMF meetings.
• To ensure adherence to Information Knowledge Management standards of the team.

Learning & Development:

• To promote a culture of learning, knowledge sharing and teamwork by aiding collaboration and creating models for change management.
• To assist in arranging regular training on recruitment & selection, performance management etc.
• To take responsibility of own personal development by undertaking relevant developmental programmes; self-learning, job shadow, on the job training. Etc.

Employee Relations:

• In consultation with Head of HR, to receive and respond to inbound employee relations enquiries.
• To maintain an up to date record of employee relations issues
• In consultation with Head of HR, to provide guidance, consultation and assistance to Line Managers and Staff on matters relating to employee disciplinary actions.
• To respond to request for information on HR policy interpretation from internal and external clients.
• To encourage at least 90% of staff to complete the staff survey.

Performance Management:

• To assist Line Managers in ensuring that their team performance management system operates to corporate standards and guidelines.
• Assisting Head of HR in coordinating annual moderations of performance reviews.

Equal Opportunity and Diversity:

• Assisting Head of HR to ensure BC Nigeria’s strategy identifies and responds to EDI
• To manage face to face training on specific EDI topics
• Support head of HR in collating evidence for Diversity Assessment Framework (DAF) submissions.

Financial Management:

• To prepare operational budgets. Ensuring value for money in the procurement of services on behalf of the team.
• In liaison with the Finance team, develop effective strategies for financial wellbeing of the team.

Key Relationships: (include internal and external)

• Country Exams Manager, Deputy Country Exams Managers, Head of IELTS Operations, Exams Managers, BC Exams Employees, Staff Association, Senior Leader team Nigeria, SSA regional HR team, Local Labour Lawyers, Health Maintenance Organization, Insurance Brokers.

The Person
We are looking for someone with:

• About 3 years’ experience in HRM in a multinational organisation
• Proven track record in HR Management - able to demonstrate understanding of best practice in HR processes and systems
• Good communication skills
• Please refer to the role profile for more information on the role, its responsibilities/accountabilities and person specification.
• Managing change
• Knowledge of Nigerian Labour law
• Degree level education with HR qualifications

Person Specification
Behaviours:

• Making it happen (more demanding) Do I regularly review results and look for ways of raising levels of achievement for myself and others?
• Connecting with others (more demanding) Do I integrate people of different backgrounds into teams to achieve business objective
• Working together (more demanding) Do I work with clients to come up with solutions and gain support
• Being accountable (demanding) Do I meet my commitments and take personal responsibility for the results?
• Required but not used for recruitment
• Shaping the future (essential)
• Creating a shared purpose (essential)

Skills and Knowledge:

• Managing Projects Level 2
• Communicating & Influencing L2
• Planning & Organising L2
• Analysing Data L2

Application Closing Date
16th June, 2017.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here to download job details (pdf)

Click here to download BC Behaviour (pdf)

Click here to download BC Core skills (pdf)