Business Manager (Out Door Catering) at a Quick Service Outlet Chain - Hamilton Lloyd and Associates

Hamilton Lloyd and Associates - Our client is a Quick Service Outlet chain with over 25 years of experience in providing rich pastries, Nigerian and continental dishes for the family. Due to internal expansion; they are looking to hire the services of:

Job Title: Business Manager (Out Door Catering)

Location: Lagos

Job Summary

• The Business Manager must be able to plan, organise, direct and control the day to day operations of the organisation. He/She should also ensure rapid growth in sales with regards to proper customer relations.

Job Responsibilities

• Manage the day to day operations by managing and scheduling labour, developing the Outdoor Catering team.
• Ensuring health and safety compliance and client safety security policies.
• To ensure customer satisfaction and profit maximization by following the policies and guidelines of the company
• Ensure the adherence of company legislated workplace regulations
• Develop and implement budgets, prepare reports for senior management and ensure the department complies with company policies.
• Provide the evaluation that can help employees improve their work.
• Maintain a positive relationship with clients, customers and personnel.
• Drive Customer focused culture by serving as a role model in resolving customer issues
• Articulate effectively in working with people of different backgrounds and temperaments.
• Excellent ability to learn fast.
• Strong attention to details.
• A problem solver who quickly grasps complex situations and turns them into manageable tasks.
• Skilled in time management, prioritizing tasks, and meeting deadlines.
• Self-motivated and target-oriented.
• Ability to work with strict hygiene rules.
• Confident approach to enforcing regulations and reporting problems.
• Responsible for management of inventory at the restaurant to eliminate losses, waste and stock-outs.
• Managing the food and beverage provision for functions and events.
• Supervising catering and waiting staff at functions.
• Planning menus in consultation with chefs.
• Organising, leading and motivating the catering team.
• Planning staff shifts and rotas.
• Ensuring health and safety regulations are strictly observed.
• Budgeting and establishing financial targets and forecasts.
• Monitoring the quality of the product and service provided.
• Keeping financial and administrative records.
• Managing the payroll and monitoring spending levels.
• Maintaining stock levels and ordering new supplies as required.
• Interacting with customers if involved with front of house work.
• Liaising with suppliers and clients.

Main Specification

• Education: Bachelor's Degree in Sales, Marketing, Business Management.
• Experience Required: 5+ years of experience within the industry.

Required Skills/Abilities:

• Team Management & leadership skills.
• Sales Management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should forward their CV's to: [email protected] , [email protected] kindly make the subject of the mail the job title.

Note: Only successful candidates will be contacted.